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When a pinpoint test leads to a replacement that doesn’t fix the problem, technicians need to look beyond the instructions.
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With more than 8,000 vehicles and pieces of equipment to maintain, the City of Phoenix could not afford to wait for fully trained technicians to walk through the door. Instead, they revamped their entire workforce strategy and showed how public fleets can create their own talent pipeline while preparing existing employees for increasingly complex vehicles.
Read More →Could paid interns help public fleets free up experienced technicians for more complex repairs?
Read More →Clear development opportunities can help fleets show technicians how their skills and careers may progress within the organization.
Read More →Insight on preparing for hybrid and electric vehicle service, what fleets need to know about recruiting technicians in a competitive market, and how to make the most of limited training budgets.
Read More →A look at where to find good talent, what fleets are doing to incentivize those techs to stay within the fleet, and what promotion looks like for a technician within the public sector.
Read More →Government fleet managers report steady salary growth and expanding responsibilities, but an aging workforce, technician shortages, and rising technology demands are creating new long-term challenges.
Read More →It takes years to become a great diagnostic technician. Here's what separates the techs who guess from the techs who know.
Read More →A national grant program is helping schools train the next generation of technicians to service propane autogas vehicles.
Read More →Short on techs and drowning in data, which single hire moves your fleet farther—a technician or a data analyst—and how does AI change the calculus?
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