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ESS Launches the H.E.L.P. Alert Network

Emergency Safety Solutions (ESS) announced the launch of the H.E.L.P. Alert Network, a vertically integrated, collaborative alerting and real-time hazard communication system.

A woman walking toward her disabled car on the side of the road with a roadside alert triangle on the ground.

Emergency Safety Solutions announced the launch of its H.E.L.P. Alert Network for increased road safety. 

Photo: Government Fleet

2 min to read


Emergency Safety Solutions (ESS) announced the launch of the H.E.L.P. Alert Network, a vertically integrated, collaborative alerting and real-time hazard communication system. 

Tim VanGoethem, ESS Chief Product Officer said, “The H.E.L.P. Alert Network represents a groundbreaking leap forward in how we protect vulnerable vehicles and individuals on the road,” “By empowering a broader community of vehicles and systems to communicate with each other in real time, we’re working with our customers and network partners to deliver critical, life-saving awareness precisely where – and when – it’s needed most,” in a recent press release. 


The H.E.L.P. Alert Network collects, algorithmically calculates, and distributes critical hazard data from connected vehicles, roadway work zones, fleet platforms, and emergency systems, and delivers that information to navigation apps and in-vehicle displays. 


An infographic about the pillars of the H.E.L.P. Alert Network

The H.E.L.P. Alert Network service pillars. 

Photo: Emergency Safety Solutions

The H.E.L.P. Alert Network includes three service pillars:

  • Notification Partner Network: Vehicles, devices, and platforms that detect and transmit critical hazard data, including disabled and vulnerable vehicles equipped with ESS’ globally patented H.E.L.P. Digital Alerts, work crew vehicles, commercial fleet vehicles, Department of Transportation (DOT) and municipal infrastructure, emergency response vehicles, and wrong way drivers. 

  • Protect Partner Network: Calculates and distributes accurate, relevant, and timely location of roadway hazards to mobile and embedded navigation platforms, in-dash displays, mobile devices, and autonomous vehicle systems as real-time alerts so that approaching drivers can safely avoid them. 

  • Response Partner Network: Shares incident and event information with Traffic Management Centers, 9-1-1 providers, public safety networks, and incident response platforms to facilitate faster, more informed emergency response in situations where every second matters. 

Additional safety features include:

  • H.E.L.P.® Lighting Alerts: High-visibility flash pattern dramatically increases visibility of stationary and vulnerable vehicles – proven to induce behavior change in oncoming drivers by prompting them to slow down and move over. 

  • H.E.L.P.® Digital Alerts: Disabled and vulnerable vehicle alerts that are delivered to oncoming motorists via mobile navigation applications and in-cabin displays to warn approaching drivers of potential dangers ahead. 

The H.E.L.P. Alert Network can be used in passenger and commercial vehicle OEMs, commercial fleets, emergency response teams, roadway work crews, and connected infrastructure and communications partners.

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