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Build Relationships for Better Customer Service
Craig Willingham knows directing your focus to the immediate task at hand improves the quality of work you accomplish.
Craig Willingham knows directing your focus to the immediate task at hand improves the quality of work you accomplish.
Terry Manning sees every situation he comes across as a way to develop professionally.
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Fleet Manager Bruce Halliday from the City of Rochester Hills, Mich., receives the 2020 Legendary Lifetime Achievement Award.
This year’s inductees have more than 100 years of fleet experience between them.
Previous winners of the No. 1 Leading Fleets award share their current initiatives and programs.
The City of Fort Collins, Colo., was named the No. 1 Overall Fleet. Tracy Ochsner explains how the fleet operation got there.
Of the 310 vehicles damaged since the start of the George Floyd protests, 282 have been fixed up and put back into rotation while 14 had to be scrapped.
Here are the 2020 Leading Fleets and how they overcame their biggest challenges.
Customer trust, dedicated employees, and progressive procedures push the City of Sacramento, Calif., fleet manager to take his turn in the limelight.
Enhancements include a new shopping cart experience, which allows techs to order ASE tests and products and place them into a shopping cart for immediate purchase.
The department's aviation section and special operations section are now housed in the 16,000-square-foot hangar and office space.
George Hrichak knows culture plays a large part in why people want to work for the City of Chesapeake.
Joseph Clark knows departments regress if they don’t strive to keep up with technology and new developments.
An average of 80% of fleets and the mobility community are back at work full time and 90% believe their company will survive through the pandemic, although they face major income loss. Many are unsure when business would operate at “normal” levels.
Government fleet professionals gathered at the Honors Celebration to commend the top fleets in the U.S. and Canada and the people who lead them.
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