Costs Rise in Colorado Springs Outsourcing Plan
A Colorado Springs, Colo., outsourced fleet maintenance contract was estimated to save $2 million in three years, but numbers from the first year of the contract show costs are higher than projected due to a new utility service center.

File photo

File photo
A Colorado Springs, Colo., outsourced fleet maintenance contract was estimated to save $2 million in three years, but numbers from the first year of the contract show costs are higher than projected due to a new utility service center. A financial audit by the city auditor of the first year of outsourcing the city and utility fleets shows that fleet costs in 2014 were $112,199 higher than planned.
On Jan. 1, 2014, the city began outsourcing its city and utility fleet maintenance to Serco Inc., in order to reduce costs. Many city and utility employees applied for their old jobs through Serco.
The total estimated cost for outsourced fleet services is $9.5 million. The audit shows that in calendar-year 2014, city fleet costs were $43,100 below estimates while Colorado Springs Utilities costs were $155,299 above estimates.
The main reason for the fleet cost increase at the utility is its new service center, which opened in April 2014. The utility decided to add the fleet maintenance operation after the Serco bid award but before the contract was signed, so the addition was not included in the $2 million savings estimate. The utility added the facility to reduce time and fuel needed to transport vehicles to other fleet maintenance sites. The audit stated this new facility will increase utility fleet operating costs by more than $150,000 annually and reduce future estimated savings.
Ryan Trujillo, contract compliance manager, told The Colorado Springs Independent, he’s still confident the city will save $4.2 million within five years. However, City Auditor Denny Nester thinks the cost of operating the new service station will put a dent in that savings total.
The Office of the City Auditor will include an audit of actual three-year results in its 2017 audit plan.
To read the full audit released in August, visit the Colorado Springs website.
More Operations

New York City Orders Safety Technology for Municipal Fleet
New York City is expanding the use of pedestrian alerts and intelligent speed assistance across its non-emergency fleet. The executive order establishes new technology requirements for future vehicle purchases while accelerating retrofits on thousands of existing municipal trucks.
Read More →
The Network Behind Better Government Fleet Decisions
A discussion on why relationships across the government fleet community have played such an important role and what shapes the leadership response.
Read More →
Ford, BlackRock, Google and Carhartt Form Skilled Trades Workforce Alliance
The alliance plans to develop a stronger pipeline between training programs and available jobs while examining workforce efforts already underway across the country.
Read More →
The Network Behind Better Government Fleet Decisions
A discussion on why relationships across the government fleet community have played such an important role and what shapes the leadership response.
Read More →
What Makes Fleet Technicians Stay? | GovCast Cheat Sheet
The technician hiring and retention discussion is not new, but the way fleets respond to it continues to matter.
Read More →
On the Road with Government Fleet: Essential Podcasts for Professionals
Let's celebrate listening! Check out a GovCast podcast and discover the insights and strategies that can transform your fleet management approach.
Read More →
How Real-World Vehicle Use Guides Replacement And Budgets
Three public fleet leaders explain how they use real-world vehicle data and long-term planning to keep aging assets in service and make more informed replacement and budgeting decisions in a high-cost environment.
Read More →
When Fleet Data Has to Actually Mean Something | GovCast Cheat Sheet
Better fleet technology only works when the information behind it can actually support decisions.
Read More →
Why Public Fleet Success Depends on More Than the Vehicles | From the Show Floor with Tim Coxwell
Fleet decisions rarely stay inside the garage. From funding pressure to emissions planning, Tim Coxwell explains what it takes to keep a sheriff’s office fleet moving while planning for what comes next.
Read More →


