New York City Fire Department (FDNY) Director of Administration for Fleet Services Lauren Milazzo has been a key player for the city in several ways. Milazzo, who has been with FDNY since August 2011, oversees everything that supports the purchase and repair of FDNY vehicles.

Along with members of her staff, she coordinates the administrative and budgetary aspects of fleet repair and acquisitions. In FY23, Lauren and her administrative team worked with DCAS and FDNY technical staff to implement a significant acquisition program, investing in 168 replacement ambulances, 33 rear-mount ladder trucks, 25 tower ladder trucks, and 11 fire pumpers. Lauren is working with DCAS as they make the first steps to introduce all electric vehicles into the FDNY fleet

Lauren helped facilitate FDNY's participation in the automotive summer internship program, where New York City high school students get hands-on experience in fleet repair at FDNY and other agency garages. Lauren is also supporting the Vision Zero safety program. Her department is responsible for reviewing all FDNY collisions, red light and speeding violations, and following up on 311 complaints.

Lauren has also played a stabilizing role in the recent transition in FDNY fleet leadership, as discussed by Evan Suchecki, Interim Chief of FDNY Fleet Services. Suchecki noted that he "relied heavily on Lauren and her administrative staff during the initial phase of my transition. Stepping into such a role is extremely intimidating. However, being surrounded by such a knowledgeable and experienced team allowed me to continue with the bureau's mission. You can only be as successful as those around you, and the FDNY Fleet looks forward to the future and, with the assistance of Lauren and her team, taking the FDNY fleet into the next generation."

Before joining FDNY, Lauren was an Associate Director of Budget and Finance for the World Trade Center Health Program and Bureau of Health Services. The World Trade Center Health Program provides treatment and health monitoring to first responders and survivors of the terrorist attacks that occurred at the World Trade Center on 9/11.