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ArticlesJuly 13, 2009

Bright Ideas: Customer Service

One of the best practices fleets have found useful in improving operations and customer satisfaction is regular customer feedback, which can be as simple as informal conversations or observations.

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ArticlesJuly 13, 2009

Bright Ideas: Metrics/Reporting

By capturing and benchmarking metrics, a fleet manager can demonstrate the fleet’s improved performance.

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ArticlesJuly 13, 2009

Bright Ideas: Communication

Communication is a vital aspect of fleet operations. Regularly scheduled meetings and newsletters are just a few ways to keep staff in the loop.

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NewsJuly 13, 2009

EPA Funds to Help Sublette County Go Green

PINEDALE, WY - Sublette County plans to use more than $1 million from the U.S. Environmental Protection Agency's Recovery Act funds to improve its environmental efforts, according to the Pinedale Roundup.

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NewsJuly 13, 2009

City of Baton Rouge to Use FleetFocus Software

WAYNE, PA - The City of Baton Rouge intends to move to a paperless shop with the help of the FleetFocus software solution.

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NewsJuly 13, 2009

City of Pasadena Tests Electric Minis

PASADENA, CA - Along with the water department, the electric Minis will be used by employees in the departments of transportation and public works, mostly for making customer calls or doing field work around the city, reported the Pasadena Star News.

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NewsJuly 13, 2009

Kansas City Audit Reveals Take-Home Violations

KANSAS CITY, MO - Increased fuel consumption, poor recordkeeping, and the unauthorized use of police cars as take-home vehicles were among the findings of a recent Kansas City Police audit, according to the Kansas City Star.

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NewsJuly 13, 2009

Louisville Officer Involved in Fatal Wreck with Take-Home Vehicle

LOUISVILLE, KY - The City is denying financial responsibility for unspecified damages requested by the family of a victim killed by an off-duty officer in a city vehicle, according to The Courier-Journal.

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NewsJuly 13, 2009

USPS to Add 1,900 Alt-Fuel Vehicles to Fleet

WASHINGTON - The U.S. Postal Service will replace 6,500 aging units in its delivery fleet with E-85, gasoline/electric hybrid, and four-cylinder vehicles.

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NewsJuly 9, 2009

Outstanding 'Green' Fleets to be Recognized

TORRANCE, CA - Fleet managers who excel in implementing effective environmentally responsible programs will be recognized in a special presentation at the upcoming 2009 Green Fleet Conference in Chicago.

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