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SEARCHMENUSEARCHUnhappy customers can look for service elsewhere, but sometimes giving customers what they want can lead to poor fleet management.
Read More →Hello, and welcome to Fleet Chronicles’ first blog entry! I was inspired to write this blog because over my 25 years of experience, I have found that sharing stories, lessons learned, and best practices brings us together.
Read More →Citizens, and sometimes individual residents, can make a significant impact to fleet management, either positively or negatively.
Read More →Any exposure to public fleet is beneficial, even if the potential employees you’ve talked to don’t end up at your fleet.
Read More →Are you a CAFM, CPFP, or CEM? Do you belong to MEMA or FLAGFA, or the NCSFA? Do you use CNG or LNG in your fleet? Do you even know what I’m talking about?
Read More →If an administrative staff member becomes more invested in the fleet industry, the job becomes more than just a job.
Read More →Staff members from the Wondries Fleet Group in Alhambra, Calif., talk about selling their last 1,500 Crown Vics, the most popular vehicles sold on the national contract, and one of the biggest frustrations in government fleet sales.
Read More →If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right?
Read More →A neighboring fleet manager touring your shop can often clearly see what could be improved that you can’t see because it has become part of the way the shop functions.
Read More →At what point does doing more with less result in doing less with less?
Read More →Have you googled your fleet operation? I probably have, numerous times, looking for your fleet website. The range of information provided across the many websites I’ve seen is surprising.
Read More →If you see a trusted employee taking something that's not his to take, what do you do? If you’re a fleet manager new to an organization and see ethics violations fleet-wide, how to do you handle it?
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