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SEARCHMENUSEARCHOne of the best practices fleets have found useful in improving operations and customer satisfaction is regular customer feedback, which can be as simple as informal conversations or observations.
Read More →By capturing and benchmarking metrics, a fleet manager can demonstrate the fleet’s improved performance.
Read More →Leadership and management strategies include maintaining open communication with staff and staying up-to-date in the industry.
Read More →Communication is a vital aspect of fleet operations. Regularly scheduled meetings and newsletters are just a few ways to keep staff in the loop.
Read More →Be proactive—make preventive maintenance (PM) a priority and budget for it accordingly to prevent more expensive repairs down the line.
Read More →Privatizing the auto parts operation and offering technicians a salary increase based on ASE certifications are a few ways fleets can improve shop operations.
Read More →Collaborating with other departments or fleets and conducting reverse auctions are some strategies that may be helpful during budgeting, procurement, and financing.
Read More →Prioritizing replacements based on age, miles, emissions test results, and oil sample analysis can ensure vehicles are properly replaced.
Read More →Driver assessment programs, monthly safety meetings, and advanced vehicle safety technologies are a few ways fleets can minimize safety risks.
Read More →Sharing green practices with other fleets, selecting more fuel-efficient vehicles, and replacing lead wheel weights in tires have proven helpful for several fleets.
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