Following a six-month pilot, the City of Montgomery, Ala., has awarded a three-year contract to Rubicon Global for its SmartCity platform.

The RUBICONSmartCity platform includes a smartphone-based mobile app, a plug-in device, and a web-based portal. The technology allows the City of Montgomery’s Solid Waste Department to track key metrics including service confirmations, missed pickups, and issues at the curb, as well as vehicle usage and maintenance information, leading to more efficient operations and ultimately improved service for its customers and citizens. Rubicon’s technology will be installed across the City’s entire waste and recycling fleet.

“Piloting RUBICONSmartCity, the City of Montgomery was able to view and analyze data that is helping the City improve customer service and shape future policy decisions. We are thrilled that the City of Montgomery decided to award Rubicon this smart city contract, and we look forward to a fantastic partnership in the coming years,” said Michael Allegretti, chief strategy officer, Rubicon Global.

During the pilot, the city looked past the main objective of the refuse fleet and was able to collect additional data while on the road.

“From the very beginning, we said, ‘Look, we’ve got north of 1,000 miles of streets here, and we’re driving them two or three times a week. What else could we collect?’” Director of Public Works Chris Conway told Government Fleet in June. “So our drivers have the ability to input certain items like potholes, property maintenance issues, graffiti — anything we might be relying on an inspector to canvas.”