North Dakota Tops Fastest Collision Repair Study
Comparing length of rentals by collision repair center customers, an Enterprise Rent-A-Car study reveals the top states where collision repair centers have the fastest turnaround time.

Courtesy of Enterprise Rent-A-Car. Includes ARMS Insurance Company Direct Billed Rentals. Excludes total loss vehicles.

Courtesy of Enterprise Rent-A-Car. Includes ARMS Insurance Company Direct Billed Rentals. Excludes total loss vehicles.
Comparing length of rentals by collision repair center customers, a recent Enterprise Rent-A-Car study reveals the top states where collision repair centers return vehicles to customers in the shortest amount of time.
Enterprise used its Automated Rental Management System (ARMS) to track the length of time a replacement vehicle is rented to collision center customers. According to the ARMS data, the U.S. average length of replacement rental (LOR) was 10.7 days in the second quarter of 2014.
Measured in days, the following states produced the lowest collision repair times:
1. North Dakota (8.0)
2. Minnesota, Nebraska, South Dakota (8.1)
3. Iowa (8.3)
4. Utah (8.8)
5. Idaho, Maine, Vermont (8.9)
ARMS data helps collision repair centers increase operating efficiencies, enhance customer service and streamline communications with insurance companies and customers, says Enterprise.
More Operations

EV Shifts, Salem’s Rise and GFX 2027
From hybrids and extended-range electric vehicles, to the changes that helped Salem, Oregon, become the No. 1 Leading Fleet.
Read More →
How Salem, Oregon, Turned Culture Change Into a No. 1 Fleet Ranking
Fleet availability reached 98.95% after Salem empowered employees and used performance data to guide years of steady improvement.
Read More →
BRINC Drones Adds Free Wildfire and Smoke Tracking as Agencies Across America Battle Active Fires
New map layers give public safety agencies real-time fire detections and smoke conditions integrated directly into LiveOps at no additional cost.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Your fleet may have the right policies, but are they being followed consistently? This practical guide highlights six hidden compliance risks that can undermine public sector and shared fleet operations and shares proven approaches to improve oversight, drive accountability, and maintain audit readiness.
Read More →
Dealing With Workplace Fraud in Fleets
Workplace fraud in government organizations can result in significant financial losses, but understanding its causes and implementing effective controls can help mitigate the risk.
Read More →
Mercury Associates Returns to Independent Ownership
New owners John Martin, Brad Smith, and Daniel Reichmann plan to expand Mercury’s analytical capabilities while continuing to grow the CFMO program.
Read More →
Fleet Technology Targets Inspections, EV Procurement, and Parts Sourcing
How new technology is addressing routine operational challenges, from vehicle inspections to cooperative purchasing.
Read More →
Murfreesboro Fire Rescue Orders Three New Aerial Ladder Trucks
As Murfreesboro's population grows, its fire fleet is growing with it. Three new aerial ladder trucks will replace existing frontline apparatus and equip a new ladder company planned for Station 12.
Read More →
Fleetio Launches PartsTech Integration, Helping Fleets Save up to 15 Minutes on Each Purchase Order
Integration brings parts sourcing and ordering into one connected Fleetio workflow to reduce administrative work.
Read More →
What’s Holding Your Fleet Back?
Catch up on the week with news around creating a more structured operation, examining an outdated garage, and more.
Read More →

