Chevin to Launch 2015 Customer Survey

Chevin Fleet Solutions is aiming to beat the 93% satisfaction rating achieved in its own customer survey last year as it prepares to carry out the 2015 equivalent.

by Staff

August 21, 2015

1 min to read

Chevin Fleet Solutions is aiming to beat the 93% satisfaction rating achieved in its own customer survey last year as it prepares to carry out the 2015 equivalent.

Senior Vice President, Ron Katz explained that the company had adopted a stated aim of becoming recognized as offering the best customer experience in the fleet software sector.

"The 93% we recorded last year was the best score we have ever achieved as a company but we have spent the last 12 months working hard at creating an even better customer experience in key areas," Katz said. "So we have been investing heavily in people and processes in aftercare, product support, sales support, training and more. We believe that we are now delivering better results than ever."

The results of Chevin's 2015 customer satisfaction survey are expected to become available during September.

"Our view is that the customer experience is becoming more and more, the main differentiator in the fleet software market. Product excellence is almost taken as a given – so the relationship that we build with users that is ever more crucial."

Topics:Customer Satisfaction Fleet Management Software Chevin Software Operations

More Operations

A youtube graphic for the government fleet dispatch.

Operations•July 1, 2026

Recognizing Progress, Leadership in Fleets | The June Dispatch

Catch up on the past month, whether you're interested in GFX news or Government Fleets' go-to articles for your operation.

Promotional graphic for a Utilimarc guide titled Beyond Utilization Rates: How Data-Driven Fleets Are Rethinking Vehicle Replacement, featuring a report cover with fleet vehicles, key benefits, and a call-to-action to download the guide.

Beyond Utilization Rates: Smarter Fleet Replacement Decisions

Vehicle replacement decisions affect every aspect of fleet performance, from operating costs to asset availability. This guide explores how fleet leaders use integrated data, benchmarking, and lifecycle analytics to determine the right fleet size and optimize replacement timing with greater confidence.