Dealing With Objections to New Policies
If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right?
Thoughts and observations on news, events, ideas, and products related to government fleet management.
If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right?
A neighboring fleet manager touring your shop can often clearly see what could be improved that you can’t see because it has become part of the way the shop functions.
At what point does doing more with less result in doing less with less?
Have you googled your fleet operation? I probably have, numerous times, looking for your fleet website. The range of information provided across the many websites I’ve seen is surprising.
If you see a trusted employee taking something that's not his to take, what do you do? If you’re a fleet manager new to an organization and see ethics violations fleet-wide, how to do you handle it?
Recognition programs provide another way for fleets to reward their staff and for the industry to reward its highest performers. What might be best about recognition programs is the drive for continuous improvement.
Why are user departments hesitant to give up their underutilized vehicles? Necessity, not convenience, should dictate whether a car should be kept as an assigned vehicle.
Readers of local news stories online make all sorts of accusations behind anonymous usernames, especially if it’s about their local government. I’m not saying all negative comments are unwarranted, but there is often more outrage than wrongdoing.
Given the push for “greener” fleets all over the country, it’s no surprise that fleet managers, the vehicle experts of their agencies, have become strong influencers in the future of alternative-fuel transportation. However, should government agencies have an alt-fuel agenda?
A third-person review doesn’t have to be a bad thing, provided the reviewer is open to learning about fleets, works with staff, and respects the expertise of fleet professionals. An audit can provide a much-needed outside opinion that, in some ways, may not differ much from your own.
While reducing costs is ideal, how much can you cut in costs before it affects quality?
Is the world ready for fuel-cell vehicles? What I learned from my test drive & Honda’s Steve Ellis.
2012’s No. 1 fleet and the Public Sector Fleet Manager of the Year offer for their thoughts on fleet resolutions.
The 2012 Los Angeles Auto Show Design Challenge had teams designing a police car for 2025. The Subaru Highway Automated Response Concept (SHARC), by Subaru Research and Development, powers itself through renewable energy and operates autonomously. See what the other contestants came up with.
Panic sets in during an emergency if you're unprepared. A fleet manager, no matter how he or she handles emergency management at home, has to have a plan in place to ensure emergency response vehicles keep moving and fleet employees are safe. What does your fleet do to prepare for emergencies?
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