Arsenault Releases Version 4.3 of Dossier Maintenance Software
BURLINGTON, NJ – Arsenault Associates has released Dossier Maintenance Software, Version 4.3, which incorporates new customer-driven features and options. The new Repair Order and Invoice Data Import feature eliminates manual entry of vendor invoices and repair orders by importing invoice data directly into Dossier's database from a vendor's electronic file.
BURLINGTON, NJ – Arsenault Associates has released Dossier Maintenance Software, Version 4.3, which incorporates new customer-driven features and options. The new Repair Order and Invoice Data Import feature eliminates manual entry of vendor invoices and repair orders by importing invoice data directly into Dossier’s database from a vendor’s electronic file. This new feature updates repair order histories, equipment odometer readings, parts and labor costs, and cost per mile or hour. The RO and Invoice Data Import feature also automatically updates vendor transaction files and individual equipment preventive maintenance service schedules. Dossier 4.3 further limits manual data entry with customer-designed Repair Order Templates. The Customer Management module helps run shops that serve outside customers, as well as their own fleets. The Customer Management option includes customer contact and billing information with individual labor rates and parts markups. Managers can generate quotes on request, automatically convert them to repair orders, and then track them as customer invoices. Customer Management is available as an option in Dossier’s 4.3 Platinum edition. Other new features include forecasting, broadcasting, automated budget vs. actual expense reporting, equipment downtime tracking, and total document recall. Dossier 4.3 includes the Daily Reminder feature, a virtual fleet assistant responsible for tracking day-to-day fleet status.
More Operations

Fleet Forward Conference Introduces One-Day Passes for 2026
New one-day registration lets fleet professionals attend Tuesday, Wednesday, or Thursday, with passes available for $249.
Read More →
ENC Unveils its ZAVIR Medium-Duty Shuttle
Two variants of the concept shuttles were revealed: a low-floor configuration and a high-floor configuration.
Read More →
Could Your Next Fleet Technician Start as an Intern?
What if your next technician hasn’t worked in a fleet shop yet? What fleets are doing to free up time.
Read More →
How Phoenix Is Building Its Next Generation of Fleet Technicians
With more than 8,000 vehicles and pieces of equipment to maintain, the City of Phoenix could not afford to wait for fully trained technicians to walk through the door. Instead, they revamped their entire workforce strategy and showed how public fleets can create their own talent pipeline while preparing existing employees for increasingly complex vehicles.
Read More →
What’s Slowing Your Fleet Down?
Could a change in how work gets done help your fleet return vehicles to service sooner?
Read More →
Can Public Fleets Trust the Data Driving Their Decisions?
Public fleets have more data than ever, but inconsistent records and missing information can still undermine maintenance, replacement, and cost decisions.
Read More →
John Deere Introduces 40 P-Tier Compact Excavator
John Deere is adding a compact excavator designed for crews that need to move equipment between jobsites and handle multiple types of work with one machine. The 40 P-Tier weighs less than 10,000 pounds and offers configurable hydraulics, attachment options, and connected fleet-management capabilities.
Read More →
How Leading Fleets Improve and Why Business Plans Matter
This week, we look at what past Leading Fleet winners can teach us about making progress, plus how to build a business plan your fleet will actually use.
Read More →
Nominate a Fleet Leader for the 2027 Public Fleet Hall of Fame
Do you know a fleet leader who has made a lasting impact on the industry? Nominate this fleet professional for the 2027 Public Fleet Hall of Fame.
Read More →
Why Fleet Business Plans Need Three Perspectives
A fleet business plan should help agency leaders understand the fleet’s value, give the organization a clear direction, and establish shared expectations with customer departments.
Read More →

