Bright Ideas: Communication
Monthly e-mail reminders, a communications team, and providing an internal Fleet Web page are just some ways these fleets are improving communication.


San Bernardino County Sends Monthly E-mail Reminders
Vehicle utilization is closely monitored, according to Roger Weaver, director of San Bernardino County, Calif., Fleet Management Department. "Monthly reports are e-mailed to every department head to draw attention to possible underutilization and to keep them informed of the cost of their vehicles. As a result of these reports, 80 vehicles (roughly $770,000 in per year savings) were recently released due to underutilization associated with the economic downturn — our system seems to be very timely and effective," said Weaver.
City of Durham Establishes Communications Team
The fleet department at the City of Durham, N.C., has established a communications team. One elected representative acts as a spokesperson to meet with the director quarterly. "This gives them an opportunity to get my ear without any chain-of-command feathers ruffled," according to Larry Cash, director of fleet management for the City of Durham.
City of Mesa Keeps Fleet in the Loop
The City of Mesa, Ariz., Fleet Services Department has developed an internal Fleet Web page that contains employee information pertaining to upcoming events, etc. A link is also available on the page that allows personal messages to be sent directly to the director.
"Employees are encouraged to talk with any level of management concerning problems encountered within the workplace," according to Pete Scarafiotti, fleet services director for the City of Mesa.
More Operations

Public Fleet Professionals Set to Converge as GFX Gets Underway
Known as the largest gathering of public fleet professionals in the nation, GFX will feature in-depth training sessions, emerging fleet technologies, and access to leading suppliers and service providers.
Read More →
The Technician Pipeline: Finding, Keeping, and Promoting Techs Within the Operation
A look at where to find good talent, what fleets are doing to incentivize those techs to stay within the fleet, and what promotion looks like for a technician within the public sector.
Read More →
5 Public Fleet Stories Worth Revisiting Before GFX | The May Dispatch
Public fleet leaders are being asked to prepare for more, communicate better, and make decisions that hold up under pressure.
Read More →
Drive More Profit with Greater Fleet Uptime
Fleet downtime costs money. JASPER helps keep vehicles on the road with quality remanufactured components, fast nationwide delivery, and reliable solutions that boost uptime and profitability.
Read More →Are You Tracking Your Fleet's True Total Cost of Ownership?
Bobit Business Media surveyed 190 fleet professionals and found that while most fleets are tracking costs, fragmented systems and data gaps are keeping true TCO visibility out of reach. With rising pressure to control spend in an increasingly volatile environment, the gap between what fleets think they know and what the data actually shows is wider than you might expect. See how your peers are managing costs today and where the industry still has room to improve.
Read More →
Minneapolis Fire Department Prepares to Add Three New Pierce Enforcer Pumpers to Front-Line Fleet
The order, secured through Pierce dealer MacQueen, marks the department’s move from commercial chassis pumpers to Pierce custom fire apparatus designed to meet the operational demands of Minnesota’s largest city.
Read More →
The Human Side of Fleet Leadership: Lessons from Larry Campbell
As public fleets navigate rapid change through AI, telematics, and increasing operational pressures, Larry Campbell believes the fundamentals of leadership matter more than ever. The longtime fleet leader reflects on accountability, integrity, and why earning trust remains the foundation of a successful fleet operation.
Read More →
Turn Fleet Data Into Smarter Decisions
Fleet leaders have access to more operational data than ever, but disconnected systems and unclear metrics often slow decision-making instead of improving it. This article outlines five practical steps fleets can take to transform fragmented data into actionable insights that improve planning, safety, utilization, and long-term performance.
Read More →
RoadFlex Brings Fleet Spend Management to the Field with Mobile App for Drivers, Fleet Managers
Through the RoadFlex mobile app, drivers can access their assigned cards, view recent transaction activity, and upload receipts directly from their mobile devices.
Read More →
Maryland Natural Resources Police Adds 31-Foot Patrol Boat to Enforcement Fleet
A new addition to Maryland’s marine enforcement fleet is bringing expanded capabilities to Chesapeake Bay operations while honoring a legacy within the agency. The high-performance patrol vessel reflects how law enforcement fleets are adapting to growing demands on the water.
Read More →


