When Western New York saw six feet of snow dumped on the ground the week before Thanksgiving 2014, the City of Buffalo was ready to handle the mess with a fleet that was prepped and ready.
January 16, 2015
During the November 2014 snowstorm, the city enacted a driving ban so plows could get through. Photo courtesy of City of Buffalo
5 min to read
During the November 2014 snowstorm, the city enacted a driving ban so plows could get through. Photo courtesy of City of Buffalo
Among the breaking news stories that flooded the national news outlets during the last few months of 2014 was the tale of a city engulfed in a snowstorm of astronomical proportions. The residents of Western New York were hit with more than six feet of snow in the week before Thanksgiving, with some areas seeing more than 30 inches of snow in only 10 hours. While certain cities saw only inches to others’ feet, the City of Buffalo experienced a unique situation where half the city was crippled, while the other half of the city went on with their days as normal.
At a Glance
To prepare for winter events, the City of Buffalo, N.Y.:
Installed telematics on its plow vehicles
Preps winter equipment beginning in August
Meets with department heads to go over the winter plan.
“This storm was a very narrow band where half the city was in good shape and the other half was under feet of snow,” said Steven Stepniak, commissioner of Buffalo’s Department of Public Works. “One of the things we did very well in this storm is we made the call quickly to put a driving ban in place and pulled in contractors quickly to help plow the streets.”
Ad Loading...
The ban, which is decided upon between Stepniak’s department, the mayor’s office, and other city agencies, was put into place by 5 a.m., giving city workers ample time and room to begin the clean-up. Driving bans like this do have some exceptions, allowing emergency service employees such as police, firefighters, doctors, and nurses to make it to work. Checkpoints are set up where identification is required.
“In some cases, we may even give assistance in getting them to their location during the event,” Stepniak said.
Assessing the Fleet
Currently, the city uses 72 pieces of equipment to battle the Buffalo winters, and the equipment is upgraded through rotation every year. In 2014, Stepniak’s department added eight new pieces of equipment to a fleet that consists of tandems with a plow and a salt body spreader combo, and high lifts/front loader with either a bucket or plow blade. All of this is operated by a crew of more than 70 that rotates to give the city 24-hour coverage.
Upping the ante on these winter warriors is the addition of GPS to help the Public Works department track the vehicles and their progress.
Ad Loading...
“GPS allows for that easy transition through shifts,” Stepniak said. “If you have one shift that’s completed and another that’s coming in, that transition is easier because we know what we’ve accomplished, where we’ve been, and what we’ve done so far. It’s very clear because you can have it up on an electronic map.”
Other tweaks to the equipment are considered as well on an annual basis, such as the addition of electronic ground control spreaders that determine exactly how much salt is being laid down.
“We always look at new pieces of equipment and new technology and see if it would apply to our situation,” Stepniak added.
Preparing for a Blistery Battle
While the winter equipment preparation begins in August, most, if not all, of the vehicles are used throughout the year.
Ad Loading...
“We use very versatile equipment,” said Stepniak, explaining that the department’s front loaders are used for a number of different duties throughout the year. “We do a bulk trash collection so they’re constantly in use. We remove the spreaders, put a tailgate on them, remove the plow, and they work all year round collecting trash and other things. Our fleet coordinator does a great job adjusting to the seasons.”
During the summer, the medium-duty trucks are used to move mulch or dirt around the city to different projects.
“It’s not like that equipment sits on a shelf somewhere. It’s used year-round,” he added.
But certain bits are stored until they are needed for another day — specifically the plows themselves.
After putting in grueling hours throughout the winter, the team makes sure the plows are lubed up properly by ensuring that plenty of grease is used on the different components of the plows themselves.
Ad Loading...
“They’re a heavy apparatus that goes onto our tandem trucks; it’s not the kind you put on a pickup,” Stepniak said.
Storing them properly is also a key component. After cleaning them completely and greasing them up, the plows are stored in a dry place so they’re ready to go once the winter season begins. The bulk of preparation happens in August, since the plows are sometimes used in September to perform leaf collections.
“You might see a plow out there without a spreader body collecting leaves — it’s a system we’ve been doing for years,” said Stepniak, adding that the crew that performs the plow prep has a considerable amount of experience getting the equipment ready, and “they do it very quickly at a very quick pace.”
Interestingly enough, according to Mike DeGeorge, director of communication for the City of Buffalo, “there was still leaf collection going on when the storm hit South Buffalo.”
“They’re very diverse in what they do,” Stepniak added, “and we’re very proud of our diversity of our four seasons, and we adapt well.”
Ad Loading...
Prepping the People
It is not as simple as just getting the equipment ready to take on another year’s snowfall. The staff of the Public Works Department, as well as a number of other departments, need to be on the same page.
“Public Works is a very vast department, which includes water, the parks department, our engineering staff, road maintenance — every department is involved in our preparation for our winter plan because they have various equipment that’s helpful,” Stepniak explained. “Our parks department has smaller Bobcats that can help clear sidewalks. Our engineering section has pickups that can be used to clear parking lots. It’s all hands on deck when it comes to snow.”
Deputies who look over each department meet with Stepniak to go over the winter plan. After an initial plan is filed and reviewed numerous times throughout the year, a final plan is submitted, and Stepniak ensures that everyone involved understands it.
“There are constant meetings for winter prep, and when we have an emergency, everyone understands what they need to do, and that’s very helpful,” he added.
Ad Loading...
Stepniak and his team also meets with police, emergency services, and the fire department so everyone is on the same page.
“We understand that seasons vary, but this is the eastern part of the country and we prepare accordingly in that you could have a rough winter, you could have a storm come in like we did that comes in very quickly. Last year was a strong winter, with record cold temperatures, but our fleet is equipped to handle all those things,” Stepniak said.
The order, secured through Pierce dealer MacQueen, marks the department’s move from commercial chassis pumpers to Pierce custom fire apparatus designed to meet the operational demands of Minnesota’s largest city.
As public fleets navigate rapid change through AI, telematics, and increasing operational pressures, Larry Campbell believes the fundamentals of leadership matter more than ever. The longtime fleet leader reflects on accountability, integrity, and why earning trust remains the foundation of a successful fleet operation.
Fleet leaders have access to more operational data than ever, but disconnected systems and unclear metrics often slow decision-making instead of improving it. This article outlines five practical steps fleets can take to transform fragmented data into actionable insights that improve planning, safety, utilization, and long-term performance.
Through the RoadFlex mobile app, drivers can access their assigned cards, view recent transaction activity, and upload receipts directly from their mobile devices.
A new addition to Maryland’s marine enforcement fleet is bringing expanded capabilities to Chesapeake Bay operations while honoring a legacy within the agency. The high-performance patrol vessel reflects how law enforcement fleets are adapting to growing demands on the water.
The new X-Tier machines bring together advanced electrified drivetrain technology, intelligent machine controls, and optional operator awareness features.
At look at where to find good talent, what fleets are doing to incentivize those techs to stay within the fleet, and what promotion looks like for a technician within the public sector.
Samsara introduced three AI-powered public sector solutions focused on road condition monitoring, waste service verification, and student ridership management for government agencies and school districts.
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This whitepaper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.