As a result of an increased demand for construction equipment telematics data, DEVELON has introduced the latest iteration of its fleet management system — MY DEVELON: a new digital platform for managing construction equipment.
Dealers and customers can access and manage the DEVELON construction equipment maintenance and operation data using the MY DEVELON app or on a web browser to remotely check the status of equipment and communicate with machines by sending certain messages.
New Features for MY DEVELON
Some of the newest features now available on the MY DEVELON platform are the ability to download service tools and get personalized quotes for parts for DEVELON equipment.
Customers are provided with a menu to request a quote for DEVELON genuine parts from their local dealer. They can select the parts they want to receive a quote on and send it to their dealer. Additionally, customers can subscribe to DEVELON's exclusive digital services.
Increased Telematics Usage
More dealers and customers are utilizing telematics data, according to DEVELON Telematics Manager Stojan Arezina, based on data tracked by DEVELON.
That starts with DEVELON dealers using brief, streamlined training materials, which Arezina said has been very effective with sales specialists.
“When a customer purchases a new machine, our dealership sales specialists provide some basic training about telematics with the customer,” he said, adding that "When the customer leaves with the new machine, the customer has a telematics profile. The customer can log in and start tracking the new machine immediately.”
One of the most popular features of telematics services today, according to Arezina, is the ability to receive codes from machines. Dealers and customers can subscribe to receive notifications when a DEVELON machine requires service.
He noted that this allows dealers to proactively engage with customers and their machines, thereby optimizing uptime protection.
The MY DEVELON app is available for download from popular app service providers. Current users of the DEVELON Fleet Management system should replace the current app by downloading the new MY DEVELON app. They can log in with their same credentials. The system is also available on a web browser.
