Investing in Creatively Answering Fleet Requests

Budgeting, purchasing, disposal, and spec writing all come with fleet manager territory, but Nathan Schafer’s favorite part of what he does is working with the various departments in Sandy City, Utah, to make sure their fleet needs are being taken care of. He especially enjoys the problem solving that comes with fulfilling less common requests.

For example, one of the departments he works with was looking for a way to do traffic counts, and wanted to craft a trailer that was mobile and had a mounted radar.

“They wanted to be able to easily move it to different areas of the city to do their counts. Our state DOT had made something fairly similar, so we took a look at theirs and weren’t as impressed as we’d hoped we’d be. The shop manager and I brainstormed with one of our fabricators in the shop, and came up with a trailer based off a light tower,” he explains.

Mobile light towers have a mast that rises up that allows a user to crank the lights up to whatever height they need. Instead of lights being at the top of the mast, Schafer and his team swapped it for a radar counter so they could adjust the height and angle from the ground. They’ve built two of these trailers so far, and they seem to be a hit.

Stressing the Importance of Evolution

The biggest challenge he’s been able to overcome is conveying the importance of changing with the times. When people get set in their ways, it limits the department’s ability to operate at full capacity.  

“When you’re coming in as a younger professional, and the person who came before you retired at almost 70, there’s a change in mindset that needs to happen some may not be comfortable with. The department wasn’t used to this younger generation of people who are into technology and wanted to look at ways to improve and make things more efficient. Working with administration trying to make changes requires information to back up your claims.”

So, he pulled a lot of data together and showed them some of the alterations he wanted to make to help improve operations, such as shifting the length of PM and oil change cycles based on the oil analysis information he had collected.

“Using the data is what helped get the city to understand, ‘okay, maybe he's got some good ideas here.’”

Investing in Tech

Using technology to improve operations is one of the changes fleet managers can make that might take some researching to get just right. Luckily for Schafer, city administration’s goals of improving efficiency with tech align perfectly with his vision for the fleet department. He’s currently looking into in-cab drive cam solutions which have multiple benefits, including improving driver safety and vehicle health.

“These help us catch and correct driver habits like cell phone usage or not using a seatbelt. It also picks up hard breaking and other behaviors that might not be good for the vehicle. Events trigger the camera to record and then notify a supervisor or manager so we can review that event and mitigate risk in the future.”

Respecting Yourself and Others

Schafer started his fleet career as a technician. Anyone who has worked in the field will tell you it can be hard on the body, so he worked hard in order to move up the ranks and eventually earned the position of fleet manager.

During his time in the role, he’s learned a lot, but wishes to impart the importance of taking care of your staff.

“I've been on both sides with good and bad managers, so I think if there was a piece of knowledge I was going to pass on, it would be people are your most important asset. Make sure you take care of them, and in return, they will likely take care of you. Treat everybody with respect and make sure they have what they need to work together as a team.”