J.D. Power

Initial Vehicle Quality Declining Due to Supply Constraints

The 2022 J.D. Power annual Initial Quality Study revealed that the supply chain disruptions caused by the COVID-19 pandemic contributed to vehicle problems, hitting a record high in the 36-year history of this benchmark study.

Vehicle Dependability Improves 9%: J.D. Power

Buick and Lexus ranked highest in overall vehicle dependability, which improved 9% overall in the past year, according to J.D. Power's annual Vehicle Dependability Study. Fleets using a three-year replacement model may benefit from higher resale prices.

Vehicle Reliability a Growing Concern for Car Buyers

For the first time in nearly a decade, concerns about reliability have increased as a reason consumers avoid certain vehicle models, a recent J.D. Power survey has shown.

Used Vocational Trucks More Plentiful, Less Costly

Daycab and construction trucks behave differently than highway tractors in the used commercial truck market, say analysts at NADA Used Car Guide, a division of J.D. Power and Associates.

J.D. Power Releases 2015 Initial Quality Study

Korean automotive nameplates showed a significant improvement in quality while Japanese brands fell below the industry average for the first time in 29 years, according to the 2015 J.D. Power Initial Quality Study.

Recall Customer Satisfaction Increases

The percentage of dealer service visits relating to recalls reached 16 percent in 2015 for at least a six-year high, yet satisfaction among those customers is also rising, according to a J.D. Power study.

Vehicle Dependability Slips Again in J.D. Power Study

Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.

J.D. Power Releases 2014 Initial Quality Study

Overall new-vehicle quality declined slightly among vehicles sold in 2013 as automakers dealt with challenges caused by integrating more sophisticated technologies into their vehicles, according to the J.D. Power 2014 U.S. Initial Quality Study.

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Initial Vehicle Quality Declining Due to Supply Constraints

Vehicle Dependability Improves 9%: J.D. Power

Vehicle Reliability a Growing Concern for Car Buyers

Used Vocational Trucks More Plentiful, Less Costly

J.D. Power Releases 2015 Initial Quality Study

Recall Customer Satisfaction Increases

Vehicle Dependability Slips Again in J.D. Power Study

J.D. Power Releases 2014 Initial Quality Study

Update Your Address

Where your issues are sent

Initial Vehicle Quality Declining Due to Supply Constraints

Vehicle Dependability Improves 9%: J.D. Power

Vehicle Reliability a Growing Concern for Car Buyers

Used Vocational Trucks More Plentiful, Less Costly

J.D. Power Releases 2015 Initial Quality Study

Recall Customer Satisfaction Increases

Vehicle Dependability Slips Again in J.D. Power Study

J.D. Power Releases 2014 Initial Quality Study

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