THOUSAND OAKS, CA – J.D. Power and Associates has ranked the Caterpillar C-15 highest in customer satisfaction with vocational heavy-duty truck diesel engines, according to a recently released study on Heavy-Duty Truck Engine/Transmissions. A Caterpillar engine has ranked highest in the vocational segment five consecutive times. The J.D. Power and Associates study measured customer satisfaction in three vital engine factors: engine quality and warranty; engine performance; and engine noise and vibration. The study was based on responses from 2,429 primary maintainers of two-year-old Class 8 trucks. The Cat C-15 received high satisfaction ratings on six of the eight questions that make up the Engine Index. The Caterpillar C-12 follows the C-15 in the rankings with strong scores across all three customer satisfaction factors. The study examined engines in 2003-model year trucks, which were the first affected by the emissions regulations enacted in Oct. 2002 that raised diesel engine emissions standards.
J.D. Power and Associates Ranks Cat C-15 Highest in Customer Satisfaction
THOUSAND OAKS, CA – J.D. Power and Associates has ranked the Caterpillar C-15 highest in customer satisfaction with vocational heavy-duty truck diesel engines, according to a recently released study on Heavy-Duty Truck Engine/Transmissions. A Caterpillar engine has ranked highest in the vocational segment five consecutive times.
More Operations

The Technician Pipeline: Finding, Keeping, and Promoting Techs Within the Operation.
At look at where to find good talent, what fleets are doing to incentivize those techs to stay within the fleet, and what promotion looks like for a technician within the public sector.
Read More →
Public Sector Leaders Partner with Samsara to Advance Real-World AI Innovation
Samsara introduced three AI-powered public sector solutions focused on road condition monitoring, waste service verification, and student ridership management for government agencies and school districts.
Read More →
The Fleet Efficiency Gap: Where Budgets, Utilization & Risk Collide
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This whitepaper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →
Fleet Costs Are Rising: Here’s How Leaders Are Responding
Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.
Read More →
April Sees More Significant Increase in Government Vehicle Sales
April marks the third month where this year's government vehicles sales were higher than those in 2025.
Read More →
How Public Fleets Earn Public Trust and Operate Under Scrutiny
Taxpayers judge public services by what they can see. Learn how state and local government fleets are using data and transparency to demonstrate reliability, strengthen accountability, and build public confidence in every mile driven.
Read More →
EVs, New Roles in Fleets, Looking at Data, and More | The April Dispatch
April covered a lot of ground for government fleets, from Long Beach testing electric refuse trucks to new data on AI adoption, aging assets, and rising service costs.
Read More →
Disaster Response, Power Planning, and First Responder Fleets | Weekly Cheat Sheet
On the go and want a snapshot of our top industry news? Check out Government Fleet's new video short of what's been happening.
Read More →
Rachel Darken Named Fleet Service Superintendent
Madison names Rachel Darken as fleet service superintendent, citing her leadership in fleet optimization, electrification efforts, and workforce development initiatives.
Read More →
Lynchburg Names Ken Lett Director of Fleet Services
Veteran public sector fleet leader Ken Lett brings more than 20 years of experience in strategic planning, financial oversight, and technology-driven operations to his new role leading the City of Lynchburg’s fleet program.
Read More →

