Audit: New Orleans Fleet Management Needs Overhaul
The City of New Orleans does not know how many vehicles it has, how often they are used, or what types of repairs are performed on them, an audit from the city’s Office of Inspector General found.

The City’s Central Maintenance Garage. Photo via New Orleans OIG.

The City’s Central Maintenance Garage. Photo via New Orleans OIG.
The City of New Orleans does not know how many vehicles it has, how often they are used, or what types of repairs are performed on them, an audit from the city’s Office of Inspector General found. The audit was released July 13, just two weeks after the OIG released an audit on the city’s fuel dispensing program.
The OIG found that lack of information prevented the Equipment Maintenance Division from making informed decisions. This lack of data means the EMD cannot make decisions about how many vehicles are needed, whether to outsource maintenance, and when to replace vehicles.
In addition, the auditor said there was a lack of oversight related to fleet policies and procedures, and the EMD has no way to enforce policies. The fleet manager position was vacant for part of the review period, and there was no full-time manager at the Central Maintenance Garage after 2012.
The audit recommended the city provide EMD with the information, resources, and authority it needs to oversee vehicles and equipment. To do this, it recommended the city:
Create an accurate vehicle and equipment list
Develop standards for vehicle use and tracking use
Create replacement criteria for vehicles and equipment
Establish formal preventive maintenance schedules
Hire a fleet manager with the authority to enforce fleet policies and procedures.
Evaluators examined the city’s fleet management practices from 2009 to 2014. The city owns more than $60 million in motor vehicle and equipment assets including police cars, fire trucks, ambulances, garbage trucks, street sweepers, vacuum trucks, bucket trucks, and passenger vehicles, and spent approximately $12 million in 2014 on fleet management.
The city agreed to implement the OIG recommendations.
To view the full audit, visit the OIG website.
More Operations

When Fleet Data Has to Actually Mean Something | GovCast Cheat Sheet
Better fleet technology only works when the information behind it can actually support decisions.
Read More →
Why Public Fleet Success Depends on More Than the Vehicles | From the Show Floor with Tim Coxwell
Fleet decisions rarely stay inside the garage. From funding pressure to emissions planning, Tim Coxwell explains what it takes to keep a sheriff’s office fleet moving while planning for what comes next.
Read More →
How Government Fleets Helped Build America
As the United States celebrates its 250th anniversary, this look back explores how government fleets evolved from horse-drawn wagons to specialized vehicles that keep communities running today.
Read More →
Fleet History, Long-Term Maintenance, and Fleet Needs | GovCast Cheat Sheet
Public fleet work has changed dramatically, but the core responsibility remains the same: keeping communities moving.
Read More →
Recognizing Progress, Leadership in Fleets | The June Dispatch
Catch up on the past month, whether you're interested in GFX news or Government Fleets' go-to articles for your operation.
Read More →
Beyond Utilization Rates: Smarter Fleet Replacement Decisions
Vehicle replacement decisions affect every aspect of fleet performance, from operating costs to asset availability. This guide explores how fleet leaders use integrated data, benchmarking, and lifecycle analytics to determine the right fleet size and optimize replacement timing with greater confidence.
Read More →
Talking Success, Leadership, and Fleet Needs
A perspective on the future of fleet management, the lessons learned about building strong teams in the public sector, and how to carry forward the department’s strategic direction.
Read More →
Proactive Approaches to Fleet Management Challenges with Erinn DeJonge
In this episode, we put the spotlight on the professional journey of Erinn DeJonge, CAFM, who brings a wealth of experience to her role as the fleet business operations manager at Sarasota County Government.
Read More →
The FleetGap Initiative: Transitioning from Military to Civilian Fleet Roles
FleetGap is working to build the missing bridge between service members preparing for civilian careers and fleet employers facing workforce shortages.
Read More →
How Government Fleets Are Turning Connected Vehicle Data Into Practical Decisions
Public sector fleets are using connected technology to improve visibility, but the bigger challenge is building the processes to act on the information it provides.
Read More →

