How do you ensure the security of your equipment?
This question was posed by a fleet manager in the Pacific Northwest to the Public Fleet Managers Association (PFMA). As the PFMA information officer and the fleet manager for the City of Everett, Wash., I thought there were two ways to look at this issue:
• Equipment in use by departments.
• Equipment turned in by departments awaiting auction.
The second item was of most interest to me since once a department turns in a surplused piece of equipment, its safekeeping becomes my direct responsibility.
With limited space to park surplused equipment, the questions for all of us are: where to store these items, how long will they be stored, and are they relatively safe until transported to auction or picked up for sale on the Internet? Until recently, my record of safeguarding surplused equipment was flawless — not because I had done anything specifically to safeguard equipment. I had just been lucky.
Theft Provides Cautionary Tale
I received a call from Bob Carlson, City of Everett maintenance & operations supervisor, who informed me that one of our stripped police cars was missing. I thought perhaps someone had simply moved it. However, after checking with staff, it was clear the vehicle hadn’t been moved.
At this point, the next step was to call the police and fill out a stolen vehicle report. Fortunately, within an hour of submitting the report, the police located the car. We were told the car had been picked up earlier by a towing company. (It seems the car thief might have gotten scared and abandoned the vehicle along the side of the road.) To our surprise, there was no damage. After we paid $375 to the tow company, the car was ours again.
What could I have done to prevent the theft, and what did I find out that may have contributed to the theft?
I relate this story because we can all find ourselves in this situation. We must review our security measures and costs, and evaluate whether the cost justifies the theft risk.
In my case, on the day of the theft, I found four of 10 cars unlocked in our custody awaiting auction. I made it easy for our thief. I locked the cars and e-mailed my staff, asking for help in ensuring surplused vehicles were locked.
In the spot where the stolen car was found, we also found a Slim Jim, a thin strip of metal used to open locked automobile doors. The door may have been locked and the car thief dropped the Slim Jim after opening the door and driving away.
The only place available to store our surplused equipment is 11/2 blocks away in an open, isolated parking lot. Anyone can walk in and out, at any time, without fear of detection, particularly at night. During the day, vehicle traffic in the general area provides a small amount of oversight.
Balance Value and Cost
The question is whether we need to secure our vehicle storage lot or add a steering wheel lock like the "Club." The "Club" would be a far less expensive approach and could be used on different vehicles.
However, our stolen vehicle record remains at one car. What cost is justified to prevent a loss that didn’t happen? (We got our car back.) The other important factor is the vehicle’s worth. We need to consider its value in the equation. If securing our storage lot costs thousands, what is our savings? In our case, the car was worth approximately $2,500. We can’t buy much of a security system for that amount.
I’d be hard-pressed to convince our mayor to authorize spending thousands of dollars to prevent a potential $2,500 loss.
Certainly, attorneys may suggest liability issues should a stolen vehicle be involved in an accident or injury. We would be questioned about performing due diligence to prevent the theft. However, I am not sure we can do enough to prevent a determined thief from stealing a car or other piece of equipment above common sense precautions such as locking vehicles and removing the keys.
The PFMA queried members on their parking lot security measures. A summary of their responses are found in Figure 1.
I believe the bottom line is this — fleets operating in high-crime areas will be victims of some level of vandalism or theft and their level of security might need to be extreme. Each fleet manager must evaluate where active equipment and surplused equipment is parked and select a level of security that matches the level of risk.