Where on-site service by a dealership technician is not possible or practical, this plan provides customers with options to conduct maintenance services and inspection while using their own technicians.
Photo: John Deere
In April 2021, John Deere released the Protect Service Plan to better support customers through improved aftermarket and support capabilities. John Deere is now releasing the Protect Parts & Fluids Plan, which includes the same benefits, but with the added flexibility of having the preventive maintenance labor and inspection performed by the customer's own technicians. Both the Protect Service Plan and Protect Parts & Fluids Plan help customers manage long-term ownership costs and provide flexibility for customers to maintain their machines.
"The John Deere Protect service plan was a great success, but we had one request from our customers - added flexibility. Our customers recognize the value of the plan and expertise their John Deere dealer provides, but were either located in remote locations or already had capable technicians on staff," Dan Stecklein, manager, Service Marketing, said. "The Protect Parts & Fluids Plan is based on the same foundation of machine warranties and assurances, use of genuine John Deere parts and fluids, and machine monitoring, while enabling the customer to perform the maintenance labor with their in-house technicians."
The Protect Parts & Fluids Plan will be available for select John Deere construction equipment in the United States and Canada starting on March 1, 2022.
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