Government Fleet Top News

Ford Powertrain Team Announces Expanded Call Center Service to Include Placing Orders

March 14, 2007

DEARBORN, MI – Ford Customer Service Division (FCSD) has launched an expanded Ford Powertrain Sales Call Center located in Dearborn, Mich. Now, independent installers will be able to order Ford and Motorcraft New and Remanufactured engines and transmissions through the Call Center.

Powertrain installers will be able to order gas and diesel engines and transmissions by calling the Ford Powertrain Sales Call Center, toll-free at 1-800-392-7946. Hours are 8 a.m. to 8 p.m., ET, Monday through Friday. The new Ford Powertrain Sales Call Center is part of the Total Value Package for Ford and Motorcraft Remanufactured powertrain assemblies, including:

  • Three-year/75,000-mile limited warranty on gas engines and transmissions; two-year unlimited mileage, limited warranty on diesel engines.
  • Factory technical support.
  • No-Risk Core Return, which provides a 100 percent refund regardless of damage.
  • Same or next-day delivery.
  • Competitive pricing.
  • Vehicle-specific part number application.
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