USIC Selects Samsara to Digitize Operations

USIC has selected Samsara to digitize its operations with the goal to enable improvements in safety, efficiency, and sustainability. USIC will leverage Samsara Video-Based Safety, Panic Button, and Vehicle Telematics to enhance its safety program in order to gain efficiencies, create timely service for its customers, and reduced costs for the business. 

Twenty million miles of underground infrastructure connect the United States to the power, water, and communication services. More than 12,000 USIC field service technicians operate across the nation, marking these utility lines to both protect and maintain this infrastructure and ensure public safety. 

“With the real-time data we receive from Samsara, we can do this work safely and effectively," said Richard Batelaan, Chief Operating Officer at USIC. "Samsara’s technology is essential to keeping our technicians out of harm’s way and delivering the services our customers need to keep their communities running.” 

Protecting Technicians with a Technology-Driven Safety Program

USIC is on a journey to reach zero safety incidents and zero injuries. Its focus is eliminating at-risk behaviors, strengthening its Safe-Life culture, and equipping employees with new training and tools. Samsara Video-Based Safety is aimed at enabling USIC to better support and coach its technicians on the road through real-time incident detection and preventative in-cab coaching.

Footage from Samsara AI Dash Cams will allow USIC to recognize outstanding performance and lower risky driving behaviors at scale. With Samsara Panic Buttons, technicians can alert managers of emergencies or compromising situations. In its pilot with Samsara, USIC reduced mobile phone usage by 92%, no seat belt instances by 85%, and rolling stops by 50%. 

Streamlining Operations to Increase Sustainability and Better Serve Customers 

With Samsara Vehicle Telematics, USIC expects to increase fuel efficiency across its fleet while improving vehicle utilization and customer service as a result of real-time data on the location of vehicles and their maintenance needs. With its previous provider, this data was delayed by 20 minutes, according to Samsara.