This year, 7% reported outsourcing less work, compared to 1% in 2017. Those fleets said they have begun doing their own upfits, body work, alignments, engine repairs, and warranty work. Investing in equipment and additional staff allowed them to do this. Those who are outsourcing more said they are sending out more upfitting work and specialized work, repairs for an increased number of collisions, work during weekends, and when short-staffed.
Source: Government Fleet Research
This year, 7% reported outsourcing less work, compared to 1% in 2017. Those fleets said they have begun doing their own upfits, body work, alignments, engine repairs, and warranty work. Investing in equipment and additional staff allowed them to do this. Those who are outsourcing more said they are sending out more upfitting work and specialized work, repairs for an increased number of collisions, work during weekends, and when short-staffed.
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