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J.D. Power

Vehicle Dependability Improves 9%: J.D. Power

Buick and Lexus ranked highest in overall vehicle dependability, which improved 9% overall in the past year, according to J.D. Power's annual Vehicle Dependability Study. Fleets using a three-year replacement model may benefit from higher resale prices.

J.D. Power Releases 2015 Initial Quality Study

Korean automotive nameplates showed a significant improvement in quality while Japanese brands fell below the industry average for the first time in 29 years, according to the 2015 J.D. Power Initial Quality Study.

Recall Customer Satisfaction Increases

The percentage of dealer service visits relating to recalls reached 16 percent in 2015 for at least a six-year high, yet satisfaction among those customers is also rising, according to a J.D. Power study.

J.D. Power Releases 2014 Initial Quality Study

Overall new-vehicle quality declined slightly among vehicles sold in 2013 as automakers dealt with challenges caused by integrating more sophisticated technologies into their vehicles, according to the J.D. Power 2014 U.S. Initial Quality Study.

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