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John Alley, CAFM
Deputy Director, Fleet
City of San Diego, Calif.
On-Road Units: 4,067
Off-Road Units: 150
Maintenance Facilities: 13
Fleet Budget: $95M
A former career military aviator with more than 40 years of fleet management experience, Deputy Director John Alley and his team have successfully implemented the city's new business plan for fleet management by consolidating fleet operations for all customer departments under one organization.
The results have saved the city more than $7 million in the first two years with other efficiencies identified daily. It has also allowed the city to fold the General Fund Departments of Public Safety (Police & Fire) under the umbrella of the Internal Service Fund; establish long-term vehicle replacement plans for all departments; implement a comprehensive vehicle financial plan and purchase more than 1,350 vehicles in the first two years; establish standard lifecycle classes for all city vehicles; immediately improve PM to unscheduled maintenance ratios from 45:55 to 50:50 for an anticipated improvement to 30:70 over the next four years; reduced maintenance backlog and increased fleet availability to more than 95 percent; increased customer service satisfaction to more than 94 percent; reduced overall vehicle emission levels; and increased team morale in all shops (two blue shield shops).
Fleet Services lives by the motto, "Mission First, People Always!"
Terry Anglin
Fleet Services Director
City of Garland, Texas
On-Road Units: 1,254
Off-Road Units: 501
Maintenance Facilities: 3
Fleet Budget: $7.4M
Terry Anglin has five-plus years of municipal government experience - responsible for entire maintenance and repair of more than 1,800 units at three shop facilities. He also has 28 years of private utility fleet experience at multiple locations, including alternative fuel technology development, engine research and development, and various truck up-fittings, and has been accountable for public and private operational and replacement budgets.
Anglin specializes in specification development; LNG engine research and development; CNG station maintenance; truck up-fitting equipment and sales; chassis and dynamometer service; equipment replacement purchases; paint and body shop; shop floor supervisor; and mechanic.
His technical training includes: Lincoln Technical Institute (Dallas); Texas Railroad Commission CNG Management, Stage 2 and Stage 3 (Austin); CNG Training - Texas Railroad Commission (Austin); GFI CNG Training - Stewart & Stevenson(Colorado); Refrigerant Recovery Training - ICMA (Dallas); and various management and supervisory courses.
Anglin is a member of the Automotive Advisory Board for Education, Eastfield College, Dallas; Fire Department Safety Officer's Association; Rocky Mountain Fleet Manager's Association; Solid Waste Association of North America; and the American Public Works Association.
Mark Bellamy, CAFM
Fleet Manager
York County, Va.
On-Road Units: 436
Off-Road Units: 405
Maintenance Facilities: 1
Fleet Budget: $4.9M
Working in the automotive industry since 1984, Mark Bellamy currently serves as fleet manager for York County, Va. As fleet manager, he is responsible for acquisition, disposal, maintenance, and repair of the county's equipment, as well as operation of a motor pool, fueling program, and tourism transportation. York's fleet organization supports other entities with fleet services as well as schools, the Virginia Peninsula Regional Jail, and the Colonial Services Board.
During his eight-year tenure with York County, the fleet organization has received the Blue Seal of Excellence Award from the Institute for Automotive Service Excellence (ASE) five times. York fleet's eight technicians hold 114 ASE, Emergency Vehicle Technician, and Outdoor Power Equipment certifications.
In March 2008, Bellamy passed the Association for Equipment Management Professionals' Certified Equipment Manager exam demonstrating his proficiency in the field.
Bellamy also holds NAFA's Certified Automotive Fleet Manager (CAFM) designation.
During 2008, York County was recognized by the Virginia Municipal League in the "Go Green" challenge. Bellamy was an advocate of this program and rewrote fleet policy to include green considerations, such as anti-idling and purchasing environmentally friendly vehicles. County fleet performance metrics were also changed to establish a baseline and measure green performance.
Bellamy has served as NAFA's Virginia Old Dominion chapter treasurer, vice chair, and most recently chapter chair. Nationally, Bellamy is a member of NAFA's Certification Board, overseeing the CAFM program.
Additionally, Bellamy has contributed to NAFA's Fleet Maintenance Operation Guide (FMOG) and served on the national nomination committee.
Teaching in the Virginia Community College system, since 2003 Bellamy has also served as an adjunct faculty member instructing in management, organizational behavior, and entrepreneurial ventures.
Daniel Berlenbach
Fleet Manager
City of Oxnard, Calif.
On-Road Units: 771
Off-Road Units: 118
Maintenance Facilities: 3
Fleet Budget: $7.8M
Daniel Berlenbach, a fleet manager with 30-plus years of experience managing fleets of all sizes says he is especially proud of the accomplishments and team effort of the City of Oxnard's Fleet Services Division.
In the past year, the city earned its third ASE Blue Seal Certification, two State of California "Green Shop" awards, and recognition as the No. 3 Fleet in the country under the "100 Best Fleets Program."
A forward-thinking, fast paced operation, the division has taken full advantage of technology to improve service to its customers.
In 2008 the team implemented wireless networks and individual technician laptops for diagnostics, communication, and instant access to their AssetWorks maintenance management software. Additionally, the Division developed and implemented 26 Key Performance Indicators (KPI), deploying them to technicians and customers alike. These KPIs support the Division's fact-based management style and involve all employees in support of customer expectations.
