The 2022 J.D. Power annual Initial Quality Study revealed that the supply chain disruptions caused by the COVID-19 pandemic contributed to vehicle problems, hitting a record high in the 36-year history of this benchmark study.
For the first time in nearly a decade, concerns about reliability have increased as a reason consumers avoid certain vehicle models, a recent J.D. Power survey has shown.
Korean automotive nameplates showed a significant improvement in quality while Japanese brands fell below the industry average for the first time in 29 years, according to the 2015 J.D. Power Initial Quality Study.
Fleet managers surveyed for this year's report card, overall, gave the OEMs high marks in a number of areas. Fleet managers also identified areas where improvements can be made in OEM products and services.
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