MANAGING PUBLIC SECTOR VEHICLES & EQUIPMENT
A positive motor pool experience means fleets are providing a streamlined experience for their customers.
General Motors is expanding its sales and service team for commercial and government fleets by appointing regional directors for the Southeast and West regions.
Cooper Tire and Rubber announced its Roadmaster Fleet Service Network that offers 24/7 emergency roadside tire replacement and repair for eligible commercial trucking fleets.
Unhappy customers can look for service elsewhere, but sometimes giving customers what they want can lead to poor fleet management.
A fleet open house is a great public relations tool not just with the public, but also with user departments. Here's how to make sure your open house is successful.
Better time management and job organization can help fleet managers work more effectively, which may get them home on time.
If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right?
A successful fleet operation is not an island unto itself. Yet, this is how some fleet managers view their operation – an island surrounded by a sea of unreasonable user groups. We will all agree this is the wrong mindset and that fleet operations must be closely aligned with user departments. However, the reality is that interdepartmental friction is an unfortunate fact of life, especially territorial issues that result in emotional defiance not open to discussion or compromise.
Each year, Government Fleet magazine conducts a competition for the Public Sector Fleet Manager of the Year. In reading this year's applications, As a judge, Steve Kibler found a wealth of information regarding best practices that should be shared with every fleet manager.
A best-in-class fleet operation has excellent interdepartmental relationships. However, this is getting harder to achieve in today’s fiscally constrained environment. Even in the best of times, interdepartmental friction is an unfortunate fact of life, but as a professional fleet manager, your job is to minimize it. Today, every department is looking to stretch scarce budget dollars, and this sometimes occurs at the expense of other departments with whom they interact.