This section includes profile information about 218 fleets, including the types of agencies they work in, the population of the area the agency serves, and the customers the fleet departments serve. Additionally, it provides an overview of fleet budgets and how they have changed in the past year, commonly outsourced services, tool allowances, and current remarketing practices and changes.
Data collected from the survey suggest that finances may be getting better for many fleet agencies. Forty-four percent of respondents reported an increase in fleet budget, a significant jump from last year’s 17% reported increase. While the budget increases are low — mostly less than 5% — the comparison to the prior year shows significant gains.
For outsourced services, 12% of fleets said they began outsourcing more work than they did the prior year, while only 4% said they were bringing previously contracted work in-house. Those who are sending out more work said the main services they send out are parts management, upfitting, and technological repairs on newer vehicles that staff do not have adequate training or tools to fix.
Data about remarketing practices suggest a trend toward switching to online auctions, with many partnering with companies that specialize in online remarketing.
In July, Government Fleet solicited responses to an annual survey from its readership, receiving 218 qualified responses. The data from this section and most other sections in this issue, unless stated otherwise, come from this opt-in survey. These statistics comprise one of the largest pools of industry data collected.
View the survey results here.