Over the past year, Samsara has delivered insights to help a growing number of organizations with physical operations answer this fundamental question: What gives fast, real value to a business and its customers?
Samsara collects trillions of data points annually, providing an aggregated view of all the unique ways that customers use the Samsara Connected Operations Cloud to improve the safety, efficiency, and sustainability of their operations. The data can also tell a bigger story about trends across the industry as a whole.
Check out what Samsara saw in 2022, and what it is looking forward to in the coming year and beyond.
2022: A Year of Growth & Impact for Samsara
According to a release, customer useage and the Samsara as a whole have been expanding. A few metrics Samsara snagged from the past year include:
- Logged 35 billion miles driven, a 54% year-over-year (YoY) increase, the equivalent of making nearly four roundtrips to Pluto.
- Processed 451 million hours of dash cam footage, a 89% YoY increase, which would take 51,484 years to watch from start to finish.
- Digitized 26 million documents, a 70% increase YoY, or the equivalent of saving 3,100 trees.
- Received 36 billion API calls to Samsara's Connected Operations Cloud, a YoY increase of 60%, which is just over 1,140 API calls every second, every day of the year.
- Averaged 207,000 daily active users on the Samsara Driver App, a 59% YoY increase, enough people to fill every seat in Yankee Stadium almost four times.
In 2022, Samsara made several product enhancements, including:
- Proactive Driver Coaching, a solution that evolves our existing in-cab coaching capabilities to help drivers build safe habits in real time, before an incident occurs. In-Cab Nudges™, for example, alert drivers to self-correct risky behaviors on their own, in real time, before a safety event is created for manager review.
- Driver Workflows, a tool that gives managers the ability to create customized mobile workflows for the Samsara Driver App to onboard new workers, reduce errors, and streamline drivers’ days.
- Multi-Stop ETAs, a feature that provides dispatch and operations teams with accurate arrival times at stops along all active routes, improving communication with customers and exceeding service expectations.
The company also celebrated its 200th partner integration in 2022, which it stated makes Samsara "the largest open ecosystem for physical operations."
Samsara is focused on the success of its customers, and metrics show what benefits those fleets have seen over the past year:
- Lowered the amount of time spent idling by 149 million hours, which represents an estimated fuel cost savings of $596 million. Customers in the cohort reduced idling rates from 9.4% to 5.8%.
- Increased vehicle utilization to help customers gain 304 million trip hours, allowing them to increase available hours from their fleets without needing to spend more on new vehicles. In terms of percentage increases, customers in the cohort increased their vehicle utilization by 2%.
- Reduced crashes by 9% per 1,000 miles driven. Given that the average cost of a commercial trucking injury crash is $148,270, this 9% reduction indicates substantial cost savings for customers.
"Even seemingly incremental gains have a big impact on crashes, fuel consumption, and vehicle usage that can lead to significant cost savings and safety improvements," noted a company release. Samsara highlighted three companies using the Samsara Connected Operations Cloud to navigate challenges this year:
- Lowering the skyrocketing cost of doing business: Summit Materials was tracking fuel usage based on fuel purchases, not actual use. With Samsara Vehicle Gateways and Fuel Reporting, the company was able to monitor vehicle performance, reduce idle time, and improve fuel efficiency, helping Summit Materials save approximately $1 million per year.
- Making the most of existing assets: Artera couldn't monitor the efficiency and performance of their fleet of 8,000 vehicles. Using Samsara, the company was able to right-size their fleet and save more than $1 million. In addition, Artera sold $10 million in underutilized equipment, allowing them to invest in other areas of the business.
- Attracting and retaining talent amid a historic labor shortage: Chalk Mountain wanted to become a sought-after place to work. After implementing Samsara, the company has built a culture of safety where drivers are celebrated, rewarded, and protected from false claims. As a result, Chalk Mountain has seen better morale and a 15% improvement in driver retention.
Samsara Looks Forward to 2023
To better understand the trends that will help shape 2023, several leaders at Samsara shared their insights and predictions. Here are few highlights:
“Real-time data made directly accessible to employees will provide a competitive advantage,” said Jeff Hausman, chief product officer.
"The industrial sector continues to become more connected. As a result, Franchetti predicts that in 2023 many business decisions that impact physical operations will be made with a digital-first mindset. Eventually, this convergence will result in CIOs acting as the primary role for managing operations," said Stephen Franchetti, CIO.
“Fleets are actively planning their EV transition today with many receiving their first vehicles in 2023. This will give fleet leaders invaluable experience in planning, deploying, and managing an electric fleet," said Philip van der Wilt, vice president, EMEA.
Samsara has announced a number of integrations and updates in 2022, from General Motors to Whip Around to Free2Move, as well as focused more on proactive driver coaching and streamlining driver onboarding.
Originally posted on Work Truck Online