Houston Sues Parts Supplier for $1M Overage
The City of Houston has sued its auto parts supplier, NAPA IBS, after an internal audit found the company overcharged the city more than $1 million. NAPA claims it has saved the city money and the city is misreading the contract.

File photo
The City of Houston has sued its auto parts supplier, Genuine Parts Company (NAPA IBS), after an internal audit found the company overcharged the city more than $1 million. NAPA claims it has saved the city money and the city is “misreading several of the contract provisions in the audit and ignoring generally accepted industry practices,” the Houston Chronicle reported.
The city has been using NAPA for parts management since 2011. The five-year contract had a maximum spend amount of $95 million, which was increased to $118 million in July 2015, according to the audit document. The audit covered calendar-year 2014.
The overcharges include $299,421 in management fees charged based on percentage of sales rather than basic operating costs as outlined in the contract, auditors stated. In NAPA’s response, it claimed that these costs were clearly identified in the company’s bid and also discussed during the contract negotiation. Auditors reiterated that the contract does not mention percentage of sales, but actual costs.
Auditors also claimed NAPA overpaid its employees by more than $147,521, exceeding the contract’s labor rates. NAPA stated that it paid more experienced people higher rates and less experienced people lower rates, and used a combined payroll cost, which was less than the combined contract labor rate. Auditors stated that if the company wanted to use averages, it should have requested a change order to do so.
Other disputed findings relate to invoices for property taxes on inventory and billing for a delivery driver exceeding the annual contractual labor rate limit.
NAPA agreed to credit the city for two findings: the billing of $24,426 of inventory that the city owned and the duplicate billing of one week of delivery drivers’ salaries, totaling $12,667. NAPA stated both were errors.
The audit also stated that the Fleet Management Department (FMD) needed to provide effective contract management oversight of the NAPA contract. FMD agreed to do so.
More Maintenance

The Fleet Efficiency Gap: Where Budgets, Utilization & Risk Collide
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This whitepaper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →
How Public Fleets Earn Public Trust and Operate Under Scrutiny
Taxpayers judge public services by what they can see. Learn how state and local government fleets are using data and transparency to demonstrate reliability, strengthen accountability, and build public confidence in every mile driven.
Read More →
Smart Seasonal Maintenance Tips for Government Fleets
Government fleets carry extra weight, and routes, schedules, and public trust depend on reliability. A systematic spring checklist keeps vehicles in service when agencies need them most.
Read More →
BendPak Debuts 12APF Two-Post Lift for Tall Vehicles in Low-Ceiling Shops
New 12,000-lb. open-top lift designed for commercial vans, trucks, SUVs, and fleet vehicles
Read More →
Reducing Risk and Improving Safety in Public Sector Fleets with Advanced Driver-Assist Technology
Public sector fleets face increasing pressure to improve safety, reduce liability, and operate efficiently. See how advanced vehicle technologies are helping agencies protect drivers, the public, and their budgets.
Read More →
Fleetio Launches AI Service Advisor to Simplify and Accelerate Fleet Maintenance Approvals
Fleetio launched an open beta of its AI-powered Service Advisor tool, designed to help fleet managers streamline repair approvals and reduce vehicle downtime.
Read More →
The Future of Government Fleet Technicians with Mike Cleary
Mike Cleary shares what government fleets need to know about today’s technician workforce, EV and hybrid service demands, recruiting skilled talent, and making training dollars go further.
Read More →
3 Ways Fleet Tech Builds Public Trust
Managing a state or local fleet comes with levels of accountability private companies don’t have. Read how modern fleet technology helps elevate visibility and safety to strengthen community trust.
Read More →
Stop Debating. Start Executing: A Guide for Fleet Managers Who Want To Get Electrification Done
Fleet managers are done with the debate—and focused on execution. Learn how to build a practical electrification strategy that aligns infrastructure, operations, and financing while keeping costs controlled and deployment scalable with support from Blink Charging. Discover how smart planning today positions fleets for long-term performance and ROI.
Read More →
Announcing Integration With Faster Asset Solutions
Faster and TransitCheck integrate inspection and maintenance workflows to help fleets address defects faster and improve compliance tracking.
Read More →

