Government Fleet – Issue

May 2012

Cover Story By Thi Dao
Advancements in Fleet Maintenance Technologies

New fleet technologies are resulting in improved technician productivity and vehicle health. Find out the technologies and updates changing the way technicians work.

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Pictured is a view of the Denver skyline from City Park, with the Rocky Mountains in the background. GFX Provides Targeted Fleet Information

By Staff

The 2012 Government Fleet Expo and Conference (GFX) is designed with the public fleet manager in mind. Learn, network, compare, and take home valuable information to improve your fleet.

15 Nominees Vie for Public Sector Fleet Manager of the Year

By Staff

The award, sponsored by Fleet Counselor Services, recognizes the best in public sector fleet management and will be presented at the government fleet expo and conference (GFX) in Denver.

Customer service surveys come in a variety of forms and can be placed in different locations: from online, to in-office, to in-vehicle. Match the format with the type the driver will most likely fill out. How to Write & Analyze a Customer Satisfaction Survey

By Shelley Mika

A customer satisfaction survey can allow a fleet to improve problem areas and establish benchmarks for customer service. Do some research before starting.

Fleet Project Management: Take it Step by Step

By Steve Riley

Whether constructing a new facility, retrofitting a parts department, or initiating a vehicle replacement cycle, completing major, capital-intensive ventures involves three critical phases: planning, execution, and evaluation.

The Bobcat 3400 4x4 utility vehicle (UTV) is available in both gas and diesel options. A Bobcat representative said fleet managers should choose the fuel type that matches their fleet. Utility Vehicle Maintenance Best Practices

By Stephen Bennett

While utility vehicle maintenance may be similar to that of small on-road vehicles, the fact that utility vehicles go off-road leads to some differences. Manufacturers weigh in on maintenance best practices.

Sponsored by

General terminology used in the United States and Canada for leases with no fixed term (hence open-ended) and provisions wherein the lessee retains a high proportion of the risks of ownership, notably depreciation.

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Next-Gen Fleet

Facundo Tassara
Don’t Expect Different Results with the Same Strategies

By Facundo Tassara
I would argue we have all faced this at some point in our careers: We get stuck, and the underlying problem is that we take the same approach and expect different results.

Recognizing Your Success

By Facundo Tassara

Driving Notes

Chris Wolski
2017 Chevrolet Silverado 2500 HD

By Chris Wolski
During the lead up to the September opening of the State Fair of Texas, I was given the chance to take a preview spin in the 2017 Chevrolet Silverado 2500 HD. It whet my appetite for more.

2017 Volkswagen Passat R-Line

By Thi Dao

Nobody Asked Me, But...

Sherb Brown
Focusing on the Vehicle Delivery Process

By Sherb Brown
The fleet industry is evolving at an ever-increasing pace, but the one area that hasn’t evolved and never seems to improve is the actual vehicle delivery process. It would seem to be the easiest part of the whole business, but it is the one area that everyone struggles with.

Game-Planning for the Fleet Technology Expo

By Sherb Brown


Thi Dao
Rethink Existing Policies & Procedures

By Thi Dao
Is something done a certain way because it was always done this way? Was a policy created due to one negative event, and is it still necessary or has it become too restrictive?

Cheering the Industry On

By Thi Dao