Government Fleet – Issue

May 2012

Cover Story By Thi Dao
Advancements in Fleet Maintenance Technologies

New fleet technologies are resulting in improved technician productivity and vehicle health. Find out the technologies and updates changing the way technicians work.

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Features

Pictured is a view of the Denver skyline from City Park, with the Rocky Mountains in the background. GFX Provides Targeted Fleet Information

By Staff

The 2012 Government Fleet Expo and Conference (GFX) is designed with the public fleet manager in mind. Learn, network, compare, and take home valuable information to improve your fleet.

15 Nominees Vie for Public Sector Fleet Manager of the Year

By Staff

The award, sponsored by Fleet Counselor Services, recognizes the best in public sector fleet management and will be presented at the government fleet expo and conference (GFX) in Denver.

Customer service surveys come in a variety of forms and can be placed in different locations: from online, to in-office, to in-vehicle. Match the format with the type the driver will most likely fill out. How to Write & Analyze a Customer Satisfaction Survey

By Shelley Mika

A customer satisfaction survey can allow a fleet to improve problem areas and establish benchmarks for customer service. Do some research before starting.

Fleet Project Management: Take it Step by Step

By Steve Riley

Whether constructing a new facility, retrofitting a parts department, or initiating a vehicle replacement cycle, completing major, capital-intensive ventures involves three critical phases: planning, execution, and evaluation.

The Bobcat 3400 4x4 utility vehicle (UTV) is available in both gas and diesel options. A Bobcat representative said fleet managers should choose the fuel type that matches their fleet. Utility Vehicle Maintenance Best Practices

By Stephen Bennett

While utility vehicle maintenance may be similar to that of small on-road vehicles, the fact that utility vehicles go off-road leads to some differences. Manufacturers weigh in on maintenance best practices.

FleetFAQ

Public Fleet Tracking And Telematics

Amin Amini from Verizon will answer your questions and challenges

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Unintended acceleration, or Sudden Unintended Acceleration (SUA) which it is most frequently called, is the unintended or uncontrolled acceleration of a vehicle.

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Blog

FleetSpeak

Thi Dao
Second-Gen Fleet Professionals

By Thi Dao
I’ve often wondered how much of an influence the parents of second-­generation fleet professionals had on their careers.

Addressing the Recruiting Problem

By Thi Dao

Managing a Police Fleet

Paul Clinton
How to Deal With the Privileges of Rank

By Paul Clinton
In law enforcement, police chiefs, sheriffs, and other top brass have been known to request higher trim grades and other vehicle upgrades, which can present challenges to the public fleet manager who must repurpose the vehicle after the chief switches into a new vehicle.

How Ford's Hybrid Patrol Car Is Different

By Paul Clinton

Next-Gen Fleet

Facundo Tassara
Perception vs. Facts

By Facundo Tassara
As I am sure everyone has seen in the last several months, perception versus facts (even alternative facts) have been all around us. Unfortunately, it seems fact’s stock has taken a hit and perception, as a mechanism for making decisions, has gone up.

New Year's Resolution

By Facundo Tassara

Driving Notes

Paul Clinton
BMW Ultimate Driving Experience

By Paul Clinton
BMW is hosting six Ultimate Driving Experience events around the U.S. this summer and fall that puts drivers behind the wheel of the 2017 540i, the first of five planned 5 Series models in the lineup's seventh generation.

2017 Hyundai Ioniq Electric

By Amy Winter-Hercher

Nobody Asked Me, But...

Sherb Brown
Who’s Up Next?

By Sherb Brown
Are you taking the time to keep an eye out for the person who is going to fill your chair when you decide to move on?

Keeping Your Eyes on the Prize

By Sherb Brown

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