Products

Mack Brings Uptime Solutions to Legacy Vehicles

March 15, 2017

Photo: Geotab
Photo: Geotab

Mack Trucks is bringing its telematics-driven uptime solutions to customers with older Mack vehicles, the company announced at the NTEA Work Truck Show in Indianapolis.

The company is working with telematics technology provider Geotab to offer connectivity for older Mack trucks that are not equipped with Mack’s GuardDog Connect telematics hardware.

By installing a small Geotab telematics device, the Mack Uptime Center will be able to monitor the same critical vehicle codes as Mack’s GuardDog Connect hardware. If an issue is detected, Mack OneCall agents will evaluate and provide the customer’s designated contact with decision-critical information through Mack Asist, an online communications and service management portal. Repair scheduling, as well as parts and service bay availability, are also confirmed, all while the truck is still on the job.

“The benefits of Mack’s uptime solutions are proven, with significant reductions in diagnostic and repair times,” said David Pardue, Mack Trucks vice president of connected vehicles and uptime services. “We are pleased to partner with Geotab and offer those same benefits to customers who own Mack legacy vehicles.”

Mack’s GuardDog Connect service contact for legacy vehicles, which includes the Geotab vehicle tracking device, will be available for order through Mack dealers beginning May 1 and is compatible with all model year 2011 and newer Mack vehicles equipped with Mack engines. Installation is plug-and-play, followed by a brief activation and onboarding process.

Comment On This Story

Name:  
Email:  
Comment: (Maximum 10000 characters)  
Leave this field empty:
* Please note that every comment is moderated.

Article News

Popular Stories

FleetFAQ

Public Fleet Tracking And Telematics

Amin Amini from Verizon will answer your questions and challenges

View All

Recent Topics

Hi everyone! Just wanted to remind you about fleetDOCs, our library of fleet-related documents. Users can upload any relevant fleet...

View Topic

How many of you use bench marking in regards to Fleet stats? am interested learning and participating with bench marking and how it...

View Topic

Fleet Documents

1025 Fleet Documents (and counting) to Download!

Sponsored by

Emerson Parker established the basic methods and programs of the industry and played a vital role in establishing fleet management as a recognized profession.

Read more