Costs Rise in Colorado Springs Outsourcing Plan
A Colorado Springs, Colo., outsourced fleet maintenance contract was estimated to save $2 million in three years, but numbers from the first year of the contract show costs are higher than projected due to a new utility service center.

File photo

File photo
A Colorado Springs, Colo., outsourced fleet maintenance contract was estimated to save $2 million in three years, but numbers from the first year of the contract show costs are higher than projected due to a new utility service center. A financial audit by the city auditor of the first year of outsourcing the city and utility fleets shows that fleet costs in 2014 were $112,199 higher than planned.
On Jan. 1, 2014, the city began outsourcing its city and utility fleet maintenance to Serco Inc., in order to reduce costs. Many city and utility employees applied for their old jobs through Serco.
The total estimated cost for outsourced fleet services is $9.5 million. The audit shows that in calendar-year 2014, city fleet costs were $43,100 below estimates while Colorado Springs Utilities costs were $155,299 above estimates.
The main reason for the fleet cost increase at the utility is its new service center, which opened in April 2014. The utility decided to add the fleet maintenance operation after the Serco bid award but before the contract was signed, so the addition was not included in the $2 million savings estimate. The utility added the facility to reduce time and fuel needed to transport vehicles to other fleet maintenance sites. The audit stated this new facility will increase utility fleet operating costs by more than $150,000 annually and reduce future estimated savings.
Ryan Trujillo, contract compliance manager, told The Colorado Springs Independent, he’s still confident the city will save $4.2 million within five years. However, City Auditor Denny Nester thinks the cost of operating the new service station will put a dent in that savings total.
The Office of the City Auditor will include an audit of actual three-year results in its 2017 audit plan.
To read the full audit released in August, visit the Colorado Springs website.
More Operations

Could Your Next Fleet Technician Start as an Intern?
What if your next technician hasn’t worked in a fleet shop yet? What fleets are doing to free up time.
Read More →
What’s Slowing Your Fleet Down?
Could a change in how work gets done help your fleet return vehicles to service sooner?
Read More →
Can Public Fleets Trust the Data Driving Their Decisions?
Public fleets have more data than ever, but inconsistent records and missing information can still undermine maintenance, replacement, and cost decisions.
Read More →
How Phoenix Is Building Its Next Generation of Fleet Technicians
With more than 8,000 vehicles and pieces of equipment to maintain, the City of Phoenix could not afford to wait for fully trained technicians to walk through the door. Instead, they revamped their entire workforce strategy and showed how public fleets can create their own talent pipeline while preparing existing employees for increasingly complex vehicles.
Read More →
John Deere Introduces 40 P-Tier Compact Excavator
John Deere is adding a compact excavator designed for crews that need to move equipment between jobsites and handle multiple types of work with one machine. The 40 P-Tier weighs less than 10,000 pounds and offers configurable hydraulics, attachment options, and connected fleet-management capabilities.
Read More →
How Leading Fleets Improve and Why Business Plans Matter
This week, we look at what past Leading Fleet winners can teach us about making progress, plus how to build a business plan your fleet will actually use.
Read More →
Nominate a Fleet Leader for the 2027 Public Fleet Hall of Fame
Do you know a fleet leader who has made a lasting impact on the industry? Nominate this fleet professional for the 2027 Public Fleet Hall of Fame.
Read More →
Why Fleet Business Plans Need Three Perspectives
A fleet business plan should help agency leaders understand the fleet’s value, give the organization a clear direction, and establish shared expectations with customer departments.
Read More →
How Oil Analysis, Safety Technology, and Fleet Awards Drive Improvement
What happens when fleets let measured results guide their next decision?
Read More →
Emergency Response, Fleet Sales and New Technology
This week’s fleet news covers emergency preparedness, shifting vehicle sales, electric truck investments, and new tools for monitoring road conditions.
Read More →

