Operations

Calling a Public Sector Fleet Manager? You'll Probably Get Voicemail

March 12, 2009

TORRANCE, CA How successful are individuals trying to reach public sector fleet managers by phone? To find out, Government Fleet randomly called 40 fleet managers, and was able to speak directly to 7. The rest went to voicemail. Hearing a voicemail after two rings was the most common result.

Wayne Corum Director, Equipment Services for the City of Ft. Worth, Texas, was one of the fleet managers who answered his phone after just two rings. Asked about his quick pickup, he said, "I generally pickup anytime my direct line rings."

Voicemail immediately (0 rings): 1

Voicemail after 1 ring: 5

Voicemail after 2 rings: 1

Voicemail after 3 rings: 2

Voicemail after 4 rings: 12

Voicemail after 5 rings or more: 14

Operator forwards to phone, then voicemail: 8

Operator forwards to phone, then answer: 1

1 ring, answer: 3

2 rings, answer: 3

Comment On This Story

Name:  
Email:  
Comment: (Maximum 10000 characters)  
Leave this field empty:
* Please note that every comment is moderated.

FleetFAQ

Fleet Management And Leasing

Jack Firriolo from Merchants will answer your questions and challenges

View All

 

Public Fleet Tracking And Telematics

Amin Amini from Verizon will answer your questions and challenges

View All

 

Fuel Management

Bernie Kanavagh from WEX will answer your questions and challenges

View All

 

Recent Topics

City of Houston positions: Mechanic Helper $ 13.53 to $ 14.95 Hourly Mechanic 1 $ 15.68 to $ 17.33 Hourly Mechanic 2 $...

View Topic

I am requesting feedback on how often you replace street sweepers? Also, when you surplus the old sweeper, what has brought you the...

View Topic

Fleet Documents

1106 Fleet Documents (and counting) to Download!

Sponsored by

Frank Olson was the chairman of Hertz during the 1980s.

Read more