Operations

Battling the Snowstorm in Buffalo

January 2015, Government Fleet - Feature

by Stephane Babcock - Also by this author

During the November 2014 snowstorm, the city enacted a driving ban so plows could get through. Photo courtesy of City of Buffalo
During the November 2014 snowstorm, the city enacted a driving ban so plows could get through. Photo courtesy of City of Buffalo

Among the breaking news stories that flooded the national news outlets during the last few months of 2014 was the tale of a city engulfed in a snowstorm of astronomical proportions. The residents of Western New York were hit with more than six feet of snow in the week before Thanksgiving, with some areas seeing more than 30 inches of snow in only 10 hours. While certain cities saw only inches to others’ feet, the City of Buffalo experienced a unique situation where half the city was crippled, while the other half of the city went on with their days as normal.

At a Glance

To prepare for winter events, the City of Buffalo, N.Y.:

  • Installed telematics on its plow vehicles
  • Preps winter equipment beginning in August
  • Meets with department heads to go over the winter plan.

“This storm was a very narrow band where half the city was in good shape and the other half was under feet of snow,” said Steven Stepniak, commissioner of Buffalo’s Department of Public Works. “One of the things we did very well in this storm is we made the call quickly to put a driving ban in place and pulled in contractors quickly to help plow the streets.”

The ban, which is decided upon between Stepniak’s department, the mayor’s office, and other city agencies, was put into place by 5 a.m., giving city workers ample time and room to begin the clean-up. Driving bans like this do have some exceptions, allowing emergency service employees such as police, firefighters, doctors, and nurses to make it to work. Checkpoints are set up where identification is required.

“In some cases, we may even give assistance in getting them to their location during the event,” Stepniak said.

Assessing the Fleet

Currently, the city uses 72 pieces of equipment to battle the Buffalo winters, and the equipment is upgraded through rotation every year. In 2014, Stepniak’s department added eight new pieces of equipment to a fleet that consists of tandems with a plow and a salt body spreader combo, and high lifts/front loader with either a bucket or plow blade. All of this is operated by a crew of more than 70 that rotates to give the city 24-hour coverage.

Upping the ante on these winter warriors is the addition of GPS to help the Public Works department track the vehicles and their progress.

“GPS allows for that easy transition through shifts,” Stepniak said. “If you have one shift that’s completed and another that’s coming in, that transition is easier because we know what we’ve accomplished, where we’ve been, and what we’ve done so far. It’s very clear because you can have it up on an electronic map.” 

Other tweaks to the equipment are considered as well on an annual basis, such as the addition of electronic ground control spreaders that determine exactly how much salt is being laid down. 

“We always look at new pieces of equipment and new technology and see if it would apply to our situation,” Stepniak added.

Preparing for a Blistery Battle

While the winter equipment preparation begins in August, most, if not all, of the vehicles are used throughout the year.

“We use very versatile equipment,” said Stepniak, explaining that the department’s front loaders are used for a number of different duties throughout the year. “We do a bulk trash collection so they’re constantly in use. We remove the spreaders, put a tailgate on them, remove the plow, and they work all year round collecting trash and other things. Our fleet coordinator does a great job adjusting to the seasons.”

During the summer, the medium-­duty trucks are used to move mulch or dirt around the city to different projects.

“It’s not like that equipment sits on a shelf somewhere. It’s used year-round,” he added.

But certain bits are stored until they are needed for another day — specifically the plows themselves.

After putting in grueling hours throughout the winter, the team makes sure the plows are lubed up properly by ensuring that plenty of grease is used on the different components of the plows themselves.

“They’re a heavy apparatus that goes onto our tandem trucks; it’s not the kind you put on a pickup,” Stepniak said.

Storing them properly is also a key component. After cleaning them completely and greasing them up, the plows are stored in a dry place so they’re ready to go once the winter season begins. The bulk of preparation happens in August, since the plows are sometimes used in September to perform leaf collections.

“You might see a plow out there without a spreader body collecting leaves — it’s a system we’ve been doing for years,” said Stepniak, adding that the crew that performs the plow prep has a considerable amount of experience getting the equipment ready, and “they do it very quickly at a very quick pace.”

Interestingly enough, according to Mike DeGeorge, director of communication for the City of Buffalo, “there was still leaf collection going on when the storm hit South Buffalo.”

“They’re very diverse in what they do,” Stepniak added, “and we’re very proud of our diversity of our four seasons, and we adapt well.”

Prepping the People

It is not as simple as just getting the equipment ready to take on another year’s snowfall. The staff of the Public Works Department, as well as a number of other departments, need to be on the same page.

“Public Works is a very vast department, which includes water, the parks department, our engineering staff, road maintenance — every department is involved in our preparation for our winter plan because they have various equipment that’s helpful,” Stepniak explained. “Our parks department has smaller Bobcats that can help clear sidewalks. Our engineering section has pickups that can be used to clear parking lots. It’s all hands on deck when it comes to snow.”

Deputies who look over each department meet with Stepniak to go over the winter plan. After an initial plan is filed and reviewed numerous times throughout the year, a final plan is submitted, and Stepniak ensures that everyone involved understands it.

“There are constant meetings for winter prep, and when we have an emergency, everyone understands what they need to do, and that’s very helpful,” he added.

Stepniak and his team also meets with police, emergency services, and the fire department so everyone is on the same page.

“We understand that seasons vary, but this is the eastern part of the country and we prepare accordingly in that you could have a rough winter, you could have a storm come in like we did that comes in very quickly. Last year was a strong winter, with record cold temperatures, but our fleet is equipped to handle all those things,” Stepniak said.

COMMENTS

  1. 1. Mike Cornford [ January 27, 2015 @ 11:56AM ]

    The preparation for any winter event involves an incredible amount of coordination between operators, departments, machinery and technology – as this article clearly conveys.

    Many cities and municipalities rely on GPS/AVL solutions to help them manage winter events as efficiently as possible. To address the diversity of storms faced, the City of Buffalo uses a solution from Webtech Wireless that monitors and reports on snow removal services to ensure streets are effectively cleared based on pre-determined priorities, volumes of salt are applied appropriately and residents are updated on the status of their city’s operation through a mobile application available on their Apple or Android devices.

    Solutions such as Webtech Wireless’ help agencies provide premium service levels to their customers, reduce liability risk through a wide-range of historical data, manage assets better and maybe most impactful of all - manage materials to considerably reduce overall cost expenditures.

 

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