GPS / Telematics

Mich. City Adopts Automatic Vehicle Location System

December 21, 2016

The City of Ann Arbor, Mich., has adopted a geographic information system (GIS) to keep better track of its fleet. It will use GovOutlook, an automatic vehicle location (AVL) system, and Cityworks, a GIS-centric asset management solution, to improve communication, process work orders more efficiently, and enhance customer service.

For improved service, the in-vehicle display allows service employees to send a request from a preset list, such as a pothole or trash pickup, to the Cityworks system, which will generate a work order based on the vehicle's tracked location. Using vehicle tracking, the city can find the closest service vehicle to dispatch for fulfilling work orders.

GovOutlook also collects vehicle information and provides engine dignostics to fleet maintenance. A public portal will help enhance customer service during winter, allowing customers to view snow plow activity during storms.

Comment On This Story

Name:  
Email:  
Comment: (Maximum 10000 characters)  
Leave this field empty:
* Please note that every comment is moderated.

FleetFAQ

Public Fleet Tracking And Telematics

Amin Amini from Verizon will answer your questions and challenges

View All

Recent Topics

DQ, OQ, IQ & P1Q: Refuse trucks. Has anyone used an independent equipment performance validation service for new refuse trucks, before...

View Topic

I'm looking for a replacement fuel dispenser (gas pump) that can handle both gasoline and diesel (one hose for each) and that is digital...

View Topic

Fleet Documents

964 Fleet Documents (and counting) to Download!

Sponsored by

The F-150 is a light-duty truck produced by Ford Motor Co.

Read more