Rethink Existing Policies & Procedures

Is something done a certain way because it was always done this way? Was a policy created due to one negative event, and is it still necessary or has it become too restrictive?

Cheering the Industry On

The Honors Celebration is what we’ve been working toward since the beginning of the year, this moment when fleets and fleet managers are recognized for their accomplishments.

Technician vs. Mechanic

While you may think it doesn’t matter what technicians are called if they get the same pay, moving toward the technician title adds professionalism to the industry and better reflects what modern technicians actually do.

Too Many Decision Makers

Officials who rotate in and out of their posts, with little knowledge about fleet but making changes to the department, can make poor decisions.

A vehicle in the process of being printed. Photo courtesy of AutoDesk via Business Wire

3D-Printed Cars Are Coming

A 3D-printed smart neighborhood electric vehicle (NEV) will soon be available, and it may even be smarter than your phone.

File photo

Is There a Millennial Misconception?

If you work with millennials, you’ll know we’re not all entitled and glued to our smart phones.

Photo by Thi Dao

First Look at Honda’s Fuel Cell Car

Honda's Steve Ellis discusses the new Clarity fuel cell sedan, fueling infrastructure in California, and whether the vehicle will be available to fleets.

How Do You Connect with Your Peers?

Modern technology provides tools to somewhat replicate the networking that’s such an important part of in-person events.

Here's an illustration of the refuse truck helper robot. Illustration: Adrian Wirén, Mälardalens Högskola; Courtesy of Volvo

How Does Automation Affect Fleets?

If the industry has technician training problems now, wait until a refuse truck robot joins the fleet!

Balancing Customer Service & Fleet Goals

Unhappy customers can look for service elsewhere, but sometimes giving customers what they want can lead to poor fleet management.

How Residents Can Affect Fleet

Citizens, and sometimes individual residents, can make a significant impact to fleet management, either positively or negatively.

Working Together for Recruitment

Any exposure to public fleet is beneficial, even if the potential employees you’ve talked to don’t end up at your fleet.

Know Your Audience When Using Acronyms

Are you a CAFM, CPFP, or CEM? Do you belong to MEMA or FLAGFA, or the NCSFA? Do you use CNG or LNG in your fleet? Do you even know what I’m talking about?

Hiring and Keeping the Best Administrative Staff

If an administrative staff member becomes more invested in the fleet industry, the job becomes more than just a job.

Police vehicles wait at the Wondries lot for delivery.

Wondries Fleet Stocked 1,500 Crown Vics

Staff members from the Wondries Fleet Group in Alhambra, Calif., talk about selling their last 1,500 Crown Vics, the most popular vehicles sold on the national contract, and one of the biggest frustrations in government fleet sales.

Dealing With Objections to New Policies

If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right?

Photo courtesy of City of Gainesville

Getting Help from Your Neighbors

A neighboring fleet manager touring your shop can often clearly see what could be improved that you can’t see because it has become part of the way the shop functions.

Photo via Wikipedia commons.

More Work, Less Staff

At what point does doing more with less result in doing less with less?

Photo via Wikipedia commons

What Impression Do You Make?

Have you googled your fleet operation? I probably have, numerous times, looking for your fleet website. The range of information provided across the many websites I’ve seen is surprising.

Don’t Look the Other Way

If you see a trusted employee taking something that's not his to take, what do you do? If you’re a fleet manager new to an organization and see ethics violations fleet-wide, how to do you handle it?

Using Awards to Motivate Staff

What do awards mean to fleets, and how can they be used to improve operations and morale?

Recognition programs provide another way for fleets to reward their staff and for the industry to reward its highest performers. What might be best about recognition programs is the drive for continuous improvement.

You Don’t Need That Car!

Why are user departments hesitant to give up their underutilized vehicles? Necessity, not convenience, should dictate whether a car should be kept as an assigned vehicle.

Managing Public Perception

Readers of local news stories online make all sorts of accusations behind anonymous usernames, especially if it’s about their local government. I’m not saying all negative comments are unwarranted, but there is often more outrage than wrong­doing.

Influencing the Future of Alt-Fuel Transportation

Given the push for “greener” fleets all over the country, it’s no surprise that fleet managers, the vehicle experts of their agencies, have become strong influencers in the future of alternative-fuel transportation. However, should government agencies have an alt-fuel agenda?

An Outside Perspective Can Be a Good Thing

A third-person review doesn’t have to be a bad thing, provided the reviewer is open to learning about fleets, works with staff, and respects the expertise of fleet professionals. An audit can provide a much-needed outside opinion that, in some ways, may not differ much from your own.


Author Bio

Thi Dao

Executive Editor

Thi is the executive editor of Government Fleet magazine. She is interested in maintenance management and alternative fuels.

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