Fleet FAQ? Fleet Management & Leasing

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Q. What is a fleet plan centered around mobility?

A. Mobility is best defined as utilizing a customizable plan that allows transportation to happen efficiently and easily... READ MORE

Q. How can a fleet management company add value?

A. Value comes in many forms and should not be defined as just the lowest price... READ MORE

Q. What is the difference between a fleet management company and a fleet advocate?

A. A fleet advocate will offer added value, trusted consulting, prompt and helpful customer service, and technology... READ MORE

Q. How can a strategic consultant be an advocate for your fleet?

A. A business can’t function efficiently if it doesn’t have the right vehicles... READ MORE

Q. What Should I Consider When Looking for the Right Fleet Management Company?

A. Most fleets are a costly, support-intensive piece of an organization’s business operations. When looking at potential fleet management companies it’s essential... READ MORE

Q. Why is it Important to Have the Option of a Customized Lease?

A. One size does not fit all when it comes to lease structures. Everything from accounting practices to capital availability, and even cash flow affects what will work best for you... READ MORE

Q. What Questions Should I Ask Regarding a Fleet Management Company’s Technology?

A. Fleets produce a tremendous amount of data, but it is only useful if that information is presented in a way that is actionable... READ MORE

Q. How Can I Find the Right Fleet Management Company?

A. Finding the right Fleet Management Company starts by asking the hard questions during the selection process... READ MORE

Q. What is Fleet Mobility?

A. Fleet mobility can mean different things to different people... READ MORE

Q. How Should I go About Picking a Fleet Mobility Partner?

A. Each business is unique, and nobody knows your company quite like you. Mobility is a newer term relative to fleet so when looking for a partner make sure you find someone who... READ MORE

Q. What are the Benefits of Fleet Mobility?

A. The key benefit of fleet mobility is adding flexibility to your fleet to meet your variable needs... READ MORE

Q. What is most important when selecting a fleet management partner?

A.Your fleet management selection should be based on your specific needs... READ MORE

Q. How else will I know if a fleet partner is a good fit?

A. Like-minded people like to do conduct business with like-minded companies... READ MORE

Q. What are the most common causes of vehicle breakdowns?

A. Believe it or not, tire problems cause nearly half of all roadside breakdowns... READ MORE

Q. What is included in a typical fleet maintenance program?

A. Fleet management providers offer different approaches to maintenance. Management software can track... READ MORE

Q. How should fleet vehicles be prepared for winter?

A. Basic fluid, tire and battery maintenance can dramatically reduce the chance of drivers getting stranded... READ MORE

Q. What do you like about your current arrangement?

A. If you are undertaking a switch, you probably feel even more pressure to get it right. And, if that’s the case, don’t lose sight of what you really like about your current arrangement... READ MORE

Q. The company checks all the boxes on paper. How will I know if they are culturally a good fit for us?

A. Good companies attract and keep good people. You want the account representative you work with today to still be with you tomorrow... READ MORE

Q. What questions should I ask when evaluating technology solutions?

A. If you are assessing these solutions your key considerations should be... READ MORE

Q. How does a fleet manager prepare for a storm?

A. Every fleet and organization is different. Some may need to move assets and workers away from threatened areas, while others, like utility or human service organizations, may send more in... READ MORE

Q. What is important to ask about when it comes to customer service?

A. Your contact options should never be limited to an 800 number... READ MORE

Q. How should we handle the damage to our fleet after the storm passes?

A. For any fleet, when storm-related vehicle damage occurs, it is treated like any other kind of accident. If you have an accident management program, your fleet partner should jump in... READ MORE

Q. What should fleet managers do if there is a fuel shortage during a natural disaster?

A. Fleets using fuel cards should have a “storm profile” in place that anticipates the impact of fuel scarcity. Prices may be rising and stations may ration fill-ups in emergency situations... READ MORE


Author Bio

Jack Firriolo

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Chief Operating Officer

Jack Firriolo is the Chief Operating Officer at Merchants Fleet Management. As a member of senior leadership Jack not only provides vision for the company, but also delivers best-in-class results across all operating areas. As a business industry expert Jack is relied on to oversee the completion of information technology projects, and to help grow the Merchants Fleet Management brand.


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Charter Communications Senior Director of Fleet George Survant was named the AF Professional Fleet Manager of the Year for 2016.

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