Facility Programming for a New Fleet Maintenance Facility

January 2012, Government Fleet - Feature

by Tony Yankovich

At a Glance

A facility program becomes the foundation for the facility design. To ensure a strong program, understand the elements of an operation and how they are linked:

  • Workload: What needs to be done.
  • Workforce: Who will do it.
  • Workplace: Where it gets done - the fleet maintenance facility.


The success of any large-scale building construction project begins with a comprehensive facility program. Programming a new maintenance facility requires significant time, effort, and expertise. This initial phase of the project should not be confused with the final facility design. Design defines space, systems, and components, forming them into a building. It is a "blueprint" for the construction teams and instructs them what to build and where to build it.

A facility program, on the other hand, becomes the basis or foundation for the actual design. This critical phase defines the functional application of space, the interrelationships between spaces, and the allocations of space. In many specialty building projects, such as fleet maintenance shops, health care facilities, and educational institutions, the facility program is accomplished by expert programmers working in their specific field of interest. They work in close collaboration with the owner or user organization to determine how the space will be used, who will occupy it, and what services will be provided.

Understand Operational Characteristics

In the development of a fleet maintenance facility program, there is nothing as valuable as a working knowledge of how the organization operates - how it conducts business, both strategically and tactically. These are the underlying principles of any program development of new or even modified fleet maintenance facilities. Once the operational characteristics (the business of managing, maintaining, and repairing a fleet) are understood, the foundation is in hand and a meaningful facilities program can be developed.

Define the Elements of an Operation

Every fleet maintenance operation is comprised of three essential elements:

  • Workload: What needs to be done.
  • Workforce: Who will do it.
  • Workplace: Where it gets done - the fleet maintenance facility.

They are inexorably linked. The workload must be harmonized carefully to the workforce, and together the workload and the workforce must match the workplace. When any or all of these three elements are too small or too large, they will not match up. Efficiencies and effectiveness will suffer, and costs will be unnecessarily high.

Workload can be described as "the measured accumulation of duties and responsibilities." For fleet maintenance, the associated maintenance burden must be identified. This includes preventive maintenance services, corrective repairs, vocational equipment testing (e.g., fire apparatus pump testing), and other services the fleet organization regularly provides.

Many factors affect the workload, including the size and composition of the fleet, age of the fleet, and types of work performed in-house versus tasks typically outsourced to commercial vendors. Workload is best represented by vehicle equivalency units (VEUs) and not simply the number of vehicles and pieces of equipment in a fleet.

VEUs are used to determine the maintenance effort associated with different types of vehicles and equipment. For example, a standard passenger sedan may be rated at 1.0 VEU whereas a tandem axle dump truck may be rated at 4.5 VEUs.


  1. 1. CMMS [ April 10, 2012 @ 07:14AM ]

    I like very much your article and please more explain about fleet maintenance how its used to business lines.And also this software helps to manage your Asset Management and maintain your Fleet, Equipment. it's been collect the all information of client Management, Fleet Equipment Tracking and etc...

    For more details :


Comment On This Story

Comment: (Maximum 10000 characters)  
Leave this field empty:
* Please note that every comment is moderated.


Public Fleet Tracking And Telematics

Amin Amini from Verizon will answer your questions and challenges

View All

Recent Topics

My agency currently uses live local auction to dispose of surplus assets. We would like to move to on-line. Can anyone give me any...

View Topic

Hello, We are a County Fire District and presently have above ground fuel tanks at 26 Fire Stations. We would like to install an...

View Topic

Fleet Documents

1045 Fleet Documents (and counting) to Download!

Sponsored by

DUI or Driving Under the Influence (sometimes called DWI or Driving While Intoxicated) is a criminal offense in most states (most countries, actually). The substance can be alcohol or drugs, which is why it's not merely called "drunk driving" anymore.

Read more



Thi Dao
Are Your Drivers Safe?

By Thi Dao
It is probable that distracted drivers will not get caught and will not learn anything until something terrible happens. We know it, and they do too, so it continues happening.

Who Tells Your Story?

By Thi Dao

Managing a Police Fleet

Paul Clinton
Police Vehicles Pushed to the Limit in California

By Paul Clinton
The Los Angeles County Sheriff's Department conducted its annual evaluation of 2018-model-year police vehicles from Oct. 10 to 13. Agency deputies got behind the wheel of 13 four-wheel vehicles and five motorcycles for the testing.

2018 Police Motorcycles Tested in Michigan

By Paul Clinton

Next-Gen Fleet

Facundo Tassara
Improved Communication (There's an App for That)

By Facundo Tassara
Slack brings all of your communication together in a way that you can sort. Conversations, PDFs, and documents are all be archived and searchable.

Booster Fuels: Bringing the Gas Station to You

By Facundo Tassara

Driving Notes

Paul Clinton
2018 Volvo XC60

By Paul Clinton
The 2018 XC60 arrives as the mid-size sibling of the XC90 in a stylish update that includes a bevy of new safety features, infotainment tech, and a well laid-out cabin.

2018 Mercedes Benz GLS450 4MATIC

By Chris Brown

Nobody Asked Me, But...

Sherb Brown
Ready or Not, Electrification is Coming

By Sherb Brown
We’re not where we need to be with battery technology and the whole herd seems to be betting that a magical new solution will appear in time to save us all. I sure hope they are right.

Fair and Balanced

By Sherb Brown