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January 2010, Government Fleet - Feature

Tacoma Overhauls its Accident Management Program

Harley Davidson motorcycles were deployed by the Tacoma Police Department in 2006.

By Cheryl Knight

After reinventing its accident management program and moving to automated reporting, the City of Tacoma, Wash., dramatically improved customer service ratings and lowered fleet operating costs.

Tags: Accident Management, City of Tacoma

May 2009, Automotive Fleet - Cover Story

Bright Ideas Energize Fleet Management

By Cindy Brauer & Thi Dao

From acquisition to remarketing, a compilation of best ideas in managing successful, cost-effective, and efficient fleets is presented.

Tags: Accident Management, best practices, bright ideas, Depreciation Management, Driver Productivity, fleet policy, fuel, maintenance management, Process Management, remarketing, Risk Management, sustainability , vehicle acqusition

July 2008, Automotive Fleet - Cover Story

Accident Management Costs Trend Upward

By Mike Antich & Lauren Colin

On average, 20 percent of fleet vehicles are involved in accidents each year. Although this percentage has remained steady from 2005-2007, the cost of repairing these vehicles is rising.

Tags: Accident Management, CCM, CEI, Fleet Response

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