Boston Fire Fleet Slammed in Review Report
March 18, 2009
The bad news keeps getting worse for the Boston Fire Department (BFD) and its poorly managed fleet. The recent incident involving Ladder 26, discussed in my last blog, resulted in a full review of the BFD fleet operation by Mercury Associates. Fire Lieutenant Kevin M. Kelley was killed January 9th in a crash attributed to brake failure.
According to The Boston Globe, the report found BFD was "failing to perform adequate preventive maintenance on firetrucks, keeping shoddy records of repairs, and relying on poorly trained maintenance crews that lacked even basic knowledge such as the recommended frequency of oil changes."
Paul T. Lauria, of Mercury, stated, "The current business culture or philosophy in the maintenance division simply is not one that emphasizes objectivity, precision, thoroughness, accountability, economic efficiency, or myriad other goals or values that characterize a technically rigorous approach to management."
I will be monitoring this situation closely and talking with Mercury to gain more insight. You can read more on the review and their findings at the links below:
This tragedy, and the mismanagement leading to it, should serve as a warning to all fleets. If your fleet management policy is being influenced in a detrimental way by political pressure, mismanagement, union interests, or illogical budgeting, the time to take a stand is now.
Bringing an outside consultant in can help lend third-party credibility to your claims. I urge you to take that step, if necessary, prior to another tragedy occurring. This is about more than vehicles and policy. It concerns real people: moms, dads, sisters, brothers, children, and grandchildren. Don't wait and become the focus of another post-incident review after it is too late.
Right now, thousands of fleet vehicles out there are ticking time bombs. The key is honestly evaluating whether you manage some of those bombs and determining whether you are going to do something about it.
Share your thoughts below and set me straight.