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Boston Fire Fleet Slammed in Review Report

March 18, 2009

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The bad news keeps getting worse for the Boston Fire Department (BFD) and its poorly managed fleet. The recent incident involving Ladder 26, discussed in my last blog, resulted in a full review of the BFD fleet operation by Mercury Associates. Fire Lieutenant Kevin M. Kelley was killed January 9th in a crash attributed to brake failure.

According to The Boston Globe, the report found BFD was "failing to perform adequate preventive maintenance on firetrucks, keeping shoddy records of repairs, and relying on poorly trained maintenance crews that lacked even basic knowledge such as the recommended frequency of oil changes."

Paul T. Lauria, of Mercury, stated, "The current business culture or philosophy in the maintenance division simply is not one that emphasizes objectivity, precision, thoroughness, accountability, economic efficiency, or myriad other goals or values that characterize a technically rigorous approach to management." 

I will be monitoring this situation closely and talking with Mercury to gain more insight. You can read more on the review and their findings at the links below:

This tragedy, and the mismanagement leading to it, should serve as a warning to all fleets. If your fleet management policy is being influenced in a detrimental way by political pressure, mismanagement, union interests, or illogical budgeting, the time to take a stand is now.

Bringing an outside consultant in can help lend third-party credibility to your claims. I urge you to take that step, if necessary, prior to another tragedy occurring. This is about more than vehicles and policy. It concerns real people: moms, dads, sisters, brothers, children, and grandchildren. Don't wait and become the focus of another post-incident review after it is too late.

Right now, thousands of fleet vehicles out there are ticking time bombs. The key is honestly evaluating whether you manage some of those bombs and determining whether you are going to do something about it.

Share your thoughts below and set me straight.

COMMENTS

  1. 1. John Brewington [ April 09, 2009 @ 03:28PM ]

    Sadly, Eric, there are far more organizations (public and private) out there than most could ever imagine who play Russian Roulette everyday with the safety of their employees and the general population by neglecting basic inspections and maintenance of their vehicles and equipment. Too many seem to think the manufacturers' guidelines are too stringent or are intended to generate revenue for service providers rather than protect those who operate these assets or may travel the same highways as these "hand grenades with the pin pulled". The answer is more stringent enforcement of rules and regulations and holding violators accountable for their neglect.

  2. 2. Jack Jones [ June 23, 2009 @ 04:26AM ]

    There is a reason for regulations being imposed by federal DOT and state run DOT. It is safety. I am not a big fan in being watched by "big brother" but obviously the people doing the job of making sure these vehicles are safe is on break. I am in the public sector and our vehicles are inspected by state DOT every 6 months. We check them every 30 days or 1000 miles whichever is sooner. The driver of the vehicle checks the vehicle for lights and any obvious defects before each run and reports to a mechanic any problems before it leaves the yard. The last part there obviously would not work for emergency vehicles but the vehicles should be checked by the drivers at the beginning of each shift. Take care of the little stuff and the big stuff will take care of itself. If you want to make sure the trucks are safe have them get the same heavy inspection as a over the road tractor or heavy truck. It seems DOT has gotten them under control, now its your turn..

  3. 3. kidbuck [ October 12, 2009 @ 06:16AM ]

    I'll second everything John says. As a mechanic of 30 years with some of the county's most recognizable fleets, I've heard every excuse imaginable from shop foreman and fleet managers for not doing the right and proper maintenance and repairs. It all boils down to short sightedness, lack of training, and lack of ethics. I've personally called in federal Inspector Generals to investigate the worst instances. They confirmed my opinions, yet told me that all violations were mere "administrative guidelines," and therefore were ignorable at the fleet manager's discretion. Heaven help us all. I'm certain many more instances of accidents occur that are covered up due to poor investigative procedures and lack of gumption.

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AUTHOR BIO

Eric Bearly

Associate Publisher

Eric Bearly has been involved in the fleet industry for over 8 years in a variety of sales and marketing roles at Bobit Business Media. In his role as Associate Publisher, he helps manage Government Fleet Magazine’s day to day operations while being heavily involved in planning and implementing new ideas. He is also responsible for the management of the Government Fleet Expo & Conference.

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